USED to be REA's big fan ---not any more - Net54baseball.com Forums

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06-22-2010, 11:44 AM

JasonL

Jason

Member

Join Date: May 2009

Location: The Eastern Seaboard

Posts: 584

Wow, Bill, that sounds incredibly frustrating

and there's a lot of detail there that I had trouble following in the quick time I had to scan through it, but I hope you can get some peace with this at some point.
It always baffles me when I encounter these types of customer service problems (in any industry) when a business loses the forest through the trees and the perspective of customer service becomes compromised. fighting over even $1k-2k in a $60k transaction involving a repeat customer just makes very little sense to me.

oh well. There's no end to things I don't understand, so I can't get on too high a soapbox about anything.

Best of luck with it all.

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