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#1
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I can only speak from personal experience. I got a low DSR one time from a competing seller. He bought my card really cheap via auction format (1959 Roger Maris PSA 7) and then listed it thru his store for around $60 more. He dinged me with 1's for shipping charge if memory serves me right, and the ironic thing is, as a seller, he charges the EXACT same shipping charge as me!!
I file that under COMPETITION STAR DINGING - where a card seller tries to drive a smaller card seller out of business by reducing his profit margin. Without the 20% discount, a seller with thinner profit margins to begin with, might easily turn away from Ebay once they lose that discount. |
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#2
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Quote:
When I did keep up with them, and drill down to find out who left the low scores, I would block those who didn't have a legitimate complaint or were repeat offenders. In one case, a guy messaged me to ask why he was blocked from bidding on my items. I told him flat out, "because you left low star scores with no communication of any problem, and if that is how you conduct yourself, I'd be better off not having you as a customer." He replied that he was sure he had left me positive feedback (he had, but dinged me on the stars). I agreed, his visible feedback comment was positive, but that I knew he had left low star scores. His reply was not to deny having done so, but to ask how I knew. Bottom line: When people think nobody is watching or that they are truly anonymous, their true nature will show. Not every buyer you deal with will be honorable or leave honest, unbiased feedback or ratings. If you see the same person doing it repeatedly, you're best off just blocking them from bidding. Otherwise, report every one that you can figure out to eBay, and some of the dings may be removed if they see it is a pattern with that buyer. Mostly though, you just have to have thick skin and press on. |
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#3
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DSR's are pretty ridiculous. The one that irks me is the Shipping and Handling charges. I had some guy give me a 1 star a while back for it. Hey, read the auction, if you don't like my shipping charge DON'T bid.
A seller shouldn't get a poor star rating if they charge what they posted in the auction.
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Carlo Cella |
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#4
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#5
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I offer free shipping and jack up the opening price by the cost plus ebay and paypal fee so that no one can bitch about shipping and ding me on the stars.
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Read my blog; it will make all your dreams come true. https://adamstevenwarshaw.substack.com/ Or not... |
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#6
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Works great for Fixed Price items. Not so much for Auctions. Last edited by thecatspajamas; 11-25-2012 at 02:36 PM. |
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#7
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Since the beginning of time, eBay's feedback systems have been dubious at best. And it's not really design to represent buyer (or formerly seller) feedback, but is tinkered with to represent something else.
As I've said, if the lowest possible buyer feedback rating is 100%, the system clearly is not even intending to objectively and honestly rate eBay users. Last edited by drc; 11-25-2012 at 02:45 PM. |
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#8
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