Ebay listing with no return policy - "Item not as described" as a recourse?

[Plinvestments]

Ebay has a "customer is always right" policy with an unconditional return policy despite the seller's own terms. Both buyers and sellers need to be aware of this. In the case of autographs, this should be the gold standard anyway. I don't know of any reputable dealers who wouldn't take a return if the customer was truly unhappy.

[dherm360]

I read a post on another board that stated, Ebay was contacted and every seller must provide a return policy even if it states no returns. This poster went on to say that even if someone has buyers remorse that per Ebay is still a recourse for a return.

As for the non authentic autograph, I would say that is definitely something that could and should be returned to seller

As stated above, Ebay sides with the buyers in nearly every case.

[packs]

By posting your item for sale you have agreed to eBay's terms and conditions which allow for returns. You can't not offer a return just like you can't say that you only accept money orders or a check.

[Runscott]

Originally Posted by packs

By posting your item for sale you have agreed to eBay's terms and conditions which allow for returns. You can't not offer a return just like you can't say that you only accept money orders or a check.

Exactly, just bend over, pull your pants down and hit the 'submit listing' button.

[travrosty]

Originally Posted by packs

By posting your item for sale you have agreed to eBay's terms and conditions which allow for returns. You can't not offer a return just like you can't say that you only accept money orders or a check.

i dont offer returns, period, i know the autographs i list are real, so thats that, ebay isn't going to force me to return anything. if some buyer doesnt like it, he can research it beforehand with whomever he chooses.

i give a lifetime guarantee on all autographs i sell, but on my terms, not psa or jsa's, and this guarantee is from me for life, not through ebay.

[mighty bombjack]

Originally Posted by travrosty

i dont offer returns, period, i know the autographs i list are real, so thats that, ebay isn't going to force me to return anything. if some buyer doesnt like it, he can research it beforehand with whomever he chooses.

i give a lifetime guarantee on all autographs i sell, but on my terms, not psa or jsa's, and this guarantee is from me for life, not through ebay.

Interesting. So on what grounds could a buyer return to you?

[Big Dave]

You really don't have a choice because you have to use PayPal for eBay and they will just take your money, even if they have to go into your bank account.

[Plinvestments]

Originally Posted by travrosty

i dont offer returns, period, i know the autographs i list are real, so thats that, ebay isn't going to force me to return anything. if some buyer doesnt like it, he can research it beforehand with whomever he chooses.

i give a lifetime guarantee on all autographs i sell, but on my terms, not psa or jsa's, and this guarantee is from me for life, not through ebay.

You don't get to make the rules if you want to sell on EBay. That said, no one forces you to sell on EBay. If you choose ebay, just remember that it is their playground and their rules.

[Michael B]

The one way around the paypal rule is to sell on ebay/Germany or some of the other foreign sites. There are quite a few sellers on that site that do not accept paypal. However, due to the banking and privacy laws in Europe it is fairly easy and safe to do direct bank transfers. I have sold quite a bit on Ebay/Germany and I am not fluent in German. Using Babylon translation I was able to make minimal descriptions that only had minor syntax problems which I got corrected by a friend in Switzerland. Also, a majority of the users are multilingual so you could list in English and still sell. I received quite a few Euros and US dollars in the mail along with postal money orders. For those who wonder how would you navigate the site so that you can sell in the first place? Turbo lister allows you to do the listing in English and you can then pick the site to list it on ebay/UK, ebay/Germany etc. The German site is especially good for boxing, golf, Grand Prix auto, football (soccer) and Olympic autographs but not as much for U.S. big four sports stuff.