1914 CJ Mathewson Receives a Bath Courtesy of Legendary

[Leon]

Originally Posted by dallen

I will review the actual card tomorrow and if in fact our scan is inaccurate we will correct it. Additionally if we do make a mistake and a scan depicts a card materially different than it actually appears we will take the card back and provide a full refund. I don't believe we have had a single complaint like this in the 5 years Legendary has been in business. As always if anyone sees an issue in our catalog we appreciate your pointing it out so we can make the necessary corrections. Since I don't frequent this site emails to dallen@legendaryauctions.com are appreciated.

Well, I am sure we all have conversations we don't remember but I do remember this one distinctly...and we had 1-2 on the phone about it too. You guys really do need to fix this scanning issue.......Here is a partial discussion about it below, but again, there was a more explicit one on the phone. And to your credit you offered to make it right...but I wanted the card. But we had this discussion mostly on the phone, as I remember....(and for the most part emails shouldn't be posted on the board but there is nothing here that is too private)




From: Leon Luckey [mailto:leonl@flash.net]
Sent: Wednesday, March 28, 2012 8:26 PM
To: Doug Allen (dallen@legendaryauctions.com)
Subject: scan of e221

Hey Doug
I think you can look at the one on your site easy enough but here is a regular scan I did….Not a big deal but just thought I would let you know.
LL




.

[ullmandds]

if I were in the card auction business...or any bb card related business...I'd frequent this site...you'd be a fool not to see what your customers are saying?!

[calvindog]

Originally Posted by Leon

Well, I am sure we all have conversations we don't remember but I do remember this one distinctly...and we had 1-2 on the phone about it too. You guys really do need to fix this scanning issue.......Here is a partial discussion about it below, but again, there was a more explicit one on the phone. And to your credit you offered to make it right...but I wanted the card. But we had this discussion mostly on the phone, as I remember....(and for the most part emails shouldn't be posted on the board but there is nothing here that is too private)




From: Leon Luckey [mailto:leonl@flash.net]
Sent: Wednesday, March 28, 2012 8:26 PM
To: Doug Allen (dallen@legendaryauctions.com)
Subject: scan of e221

Hey Doug
I think you can look at the one on your site easy enough but here is a regular scan I did….Not a big deal but just thought I would let you know.
LL




.

Doug Allen is a pathological liar. He also claimed on this board years ago that he wasn't engaging in shill bidding and other fraud while at Mastro. He lied then and he lied now. When he finally ends up before a judge to pay for his crimes, I implore everyone on this board to write a letter to the judge describing the lengths he went to conceal and perpetuate his fraud.

[conor912]

Originally Posted by Leon

And to your credit you offered to make it right...but I wanted the card.

I know I am both going slightly off topic and making an assumption for this particular case, but I have never considered a seller's willingness to accept a return in exchange for a refund "making it right", particularly when there is misrepresenting involved, malicious or not.

[Leon]

Originally Posted by conor912

I know I am both going slightly off topic and making an assumption for this particular case, but I have never considered a seller's willingness to accept a return in exchange for a refund "making it right", particularly when there is misrepresenting involved, malicious or not.

We can certainly agree to disagree. I disagree with you.
If you aren't making mistakes you aren't doing enough. It's how mistakes are handled that makes the difference, to me. And to me it DOES matter if they are malicious and/or intentional mistakes. If they are intentional or malicious I have less patience for them.

[conor912]

Originally Posted by Leon

We can certainly agree to disagree. I disagree with you.
If you aren't making mistakes you aren't doing enough. It's how mistakes are handled that makes the difference, to me. And to me it DOES matter if they are malicious and/or intentional mistakes. If they are intentional or malicious I have less patience for them.

Fair enough, but when I go through the process of tracking an auction, bidding, sending my money to someone else and anticipating a new addition to my collection only to be disappointed when it arrives, a mere refund/return doesn't make me less disappointed or willing to go back to that AH.

[Leon]

Originally Posted by conor912

Fair enough, but when I go through the process of tracking an auction, bidding, sending my money to someone else and anticipating a new addition to my collection only to be disappointed when it arrives, a mere refund/return doesn't make me less disappointed or willing to go back to that AH.

I agree that it sucks to waste our time on something and have to return it. As an addicted collector I will almost always go back, but be more careful, if there is something I truly want. Just being honest about it. To each their own though. One thing's for sure, there are plenty of places in the hobby to spend our money.

[slidekellyslide]

Originally Posted by conor912

I know I am both going slightly off topic and making an assumption for this particular case, but I have never considered a seller's willingness to accept a return in exchange for a refund "making it right", particularly when there is misrepresenting involved, malicious or not.

Especially when those available funds could have gone somewhere else.

[conor912]

Originally Posted by slidekellyslide

Especially when those available funds could have gone somewhere else.

Don't even get me started