Deans cards?graded for free by their expert?

[brob28]

Like many have already pointed out in previous posts. Dean's cards prices are absurd. I have never purchased anything from him so I can't speak to his service level and until he gets a whiff of reality in his pricing I never will.

I would also be upset as John was if my wife or another individual with limited hobby experience was sold the lot she was. What I can't understand is how these people can't comprehend that if they had treated her right, she would most likely be a repeat customer. It seems so many of these dealers only think of slamming someone in the transaction at hand without any regard to building future business.

[Wite3]

I will echo the post about Rob at Burbank...been going there since it was a coin shop owned by his father and Rob had a small case and bid board for cards.

Rob's prices are a little high but his customer service is great and always offers a money back guarantee.

Joshua

[robw]

Again, for me this situation is not about anyone's wife, mother, kid, etc. It was great your wife cares enough about your hobby to want to get you something you were looking for-a thoughtful gift-price wasn't the issue for her. The issue I have is about the badmouthing of someone that really didn't do anything wrong. If the seller wants to be known as a high-priced dealer, that's a reputation he chooses. Many, maybe most, people will not buy from him. This doesn't mean he is necessarily doing anything wrong. We in the hobby know everything is negotiable, and maybe that's why he sets the bar high-again, I don't know said seller, so I cannot vouch for him personally-just looking at the facts presented. Go into any retailer, and they are happy to sell you an item at full retail price-the next person in the door might have pulled up an online coupon and paid 25% less for the item. Nothing wrong with that....respectfully, that's my point here.

[bobbyw8469]

Don't understand why the defense of this seller. Yea, everyone gets it - their cards, they can sell them as they want. But the era of selling VG cards for NM prices went out in 1983. No excuse for it now.

[frankbmd]

From the presented numbers in this thread, it seems unlikely that this thread will hurt his business.

My question though is how does he feed the ten employees on his web site unless more card collectors are bigamists than we think.

[RobertGT]

I don't understand the defense of this seller either. It boils down to this:
-Horrible grading. Cards never undergraded, always overgraded. That's not an accident.
-Obscene prices, even on cards available by the hundreds elsewhere

It's a business model that only sustains itself by taking advantage of novices and the clueless. End of story.

[brewing]

Originally Posted by RobertGT

I don't understand the defense of this seller either. It boils down to this:
-Horrible grading. Cards never undergraded, always overgraded. That's not an accident.
-Obscene prices, even on cards available by the hundreds elsewhere

It's a business model that only sustains itself by taking advantage of novices and the clueless. End of story.

To me that's an unethical business model. I refuse to give them business.
-Brent Ingr@m

[hangman62]

My Two cents -

Deans Cards - fair /honest dealer , great service, great inventory, a bit high priced