Heritage

[z28jd]

It shipped today! Thanks Scott, I take back what I said about your horrible accent and baseball ability

[gnaz01]

Originally Posted by z28jd

It shipped today! Thanks Scott, I take back what I said about your horrible accent and baseball ability

How did you know it shipped today??? I paid on May 18th by eCheck and no tracking number, nothing!!! that is more than 7-14 days

[Runscott]

Originally Posted by gnaz01

How did you know it shipped today??? I paid on May 18th by eCheck and no tracking number, nothing!!! that is more than 7-14 days

Send an email to any contact you have at Heritage, but not the email that your invoice came with - that one is backlogged and a waste of time (I just got a response 2 days ago to an email I send on May 18). Send to a direct employee email. I would say to post in this thread, as it's being watched and action taken, but a direct email will be faster. Shipping will definitely send an email with tracking - the problem is getting the process started.

[Kenny Cole]

Originally Posted by Runscott

Send an email to any contact you have at Heritage, but not the email that your invoice came with - that one is backlogged and a waste of time (I just got a response 2 days ago to an email I send on May 18). Send to a direct employee email. I would say to post in this thread, as it's being watched and action taken, but a direct email will be faster. Shipping will definitely send an email with tracking - the problem is getting the process started.

Yeah, I finally sent an email yesterday. Today I got a response telling me that my card had been "released" to shipping on 6/3 and that somewhere around 7 to 10 days after that, I'll get an email with a tracking number. I think that's ridiculous and also think it quite unlikely that I'll be bidding with them again.

[oldjudge]

Not to minimize the shipping issues that some people have had, but I think the really amazing thing is how Chris, Peter and the boys have grown the sports portion of Heritage. The material they get is amazing and they are becoming a more and more significant contributor to the auction house. Kudos to Chris!

[z28jd]

Originally Posted by oldjudge

Not to minimize the shipping issues that some people have had, but I think the really amazing thing is how Chris, Peter and the boys have grown the sports portion of Heritage. The material they get is amazing and they are becoming a more and more significant contributor to the auction house. Kudos to Chris!

This sounds like those egg council guys have gotten to you too! - Homer Simpson

I'd say save the praise for a happier thread

To answer the question above, I got a shipping notice email right before I wrote that. Cards got here today

[oldjudge]

Sometimes we get too negative. Heritage may very well be the largest sports auction house in the world. Chris built this from nothing and he deserves praise. The other point to consider is virtually all other sports auction houses just do sports stuff. Heritage continuously runs many different types of auctions, but I assume they only have one shipping department, albeit probably a pretty big one. So it is not just getting out our cards; it is sending out coins, art, wine, purses, fossils, etc.