When is it okay to cancel a sale?

[4815162342]

Originally Posted by jhs5120

...I recently was scammed buy a zero feedback bidder who charged back his credit card 8 months after the transaction was complete. PayPal ruled against me...

In early August 2013 I sold a 2004 Yankees team-signed Steiner jersey for $900. The buyer paid and I never heard from them again, I assumed everything went well. Earlier this week I receive a notice that the buyer initiated a credit card chargeback for the $900 OVER SEVEN MONTHS LATER!

I thought this must be a mistake, but I checked the tracking number and sure enough it was never delivered.

How did the zero feedback bidder scam you if the item was never delivered?

[jhs5120]

Originally Posted by 4815162342

In early August 2013 I sold a 2004 Yankees team-signed Steiner jersey for $900. The buyer paid and I never heard from them again, I assumed everything went well. Earlier this week I receive a notice that the buyer initiated a credit card chargeback for the $900 OVER SEVEN MONTHS LATER!

I thought this must be a mistake, but I checked the tracking number and sure enough it was never delivered.

How did the zero feedback bidder scam you if the item was never delivered?

If you read the thread, I spoke to a postal inspector and they believed without a doubt the item was delivered and never scanned.

[4815162342]

Originally Posted by jhs5120

If you read the thread, I spoke to a postal inspector and they believed without a doubt the item was delivered and never scanned.

Oh that stinks.

[jhs5120]

Originally Posted by 4815162342

Oh that stinks.

On top of that, the inspector told me a lot of records are kept for 3 to 6 months. So by waiting 7 months, the buyer essentially ensured that it would be impossible to obtain the information necessary to prove it was delivered.

I contacted the buyer and he refused to help find the item he was "missing"

[4815162342]

Originally Posted by jhs5120

On top of that, the inspector told me a lot of records are kept for 3 to 6 months. So by waiting 7 months, the buyer essentially ensured that it would be impossible to obtain the information necessary to prove it was delivered.

I contacted the buyer and he refused to help find the item he was "missing"

3 to 6 months is crazy - as cheap as data storage is in this day and time.

[jhs5120]

Originally Posted by 4815162342

3 to 6 months is crazy - as cheap as data storage is in this day and time.

Agreed, but I guess there really is very little need to keep some information past 6 months. I mean, who ever heard of a credit card charge back 7 months after the fact?

[bn2cardz]

When I ship to people with low feedback or something seems off I buy every form of protection I can think of including signature, even if it costs me some in the end, and I purchase it through ebay shipping so that they have instant access to it.

Actually delivery in person would be harder to prove delivery because there isn't a paper trail back to ebay


As far as when to cancel this is a tough one and I can say that I would be very cautious also.

[Leon]

Originally Posted by jhs5120

Agreed, but I guess there really is very little need to keep some information past 6 months. I mean, who ever heard of a credit card charge back 7 months after the fact?

Personally I would be calling that credit card company and give them 2 options. Give me my money back or cancel it right now. Pick one. There are a billion credit cards you can get. Last time I had a charge back like that taken from my bank account, it was after 2 months and was a merchant CC account I had already canceled, I closed the bank account associated with it the next day. It never happened again .

[Deertick]

Originally Posted by 4815162342

How did the zero feedback bidder scam you if the item was never delivered?

The USPS website says it wasn't delivered. That doesn't mean it wasn't delivered. I've had buyers try to use this loophole before, but luckily they left feedback and/or email confirming delivery prior to seeing the "official" status.