Slightly OT: Snipe issues on eBay

[bobbyw8469]

Originally Posted by chernieto

I respect your decision 100%++ . Complete integrity-
Thanks!

Trust me - it absolutely sucks having to sell a card with a market value of around $1,000-$1350 ($1,350 was a BIN as recently as 3 months ago) for "only" $800. And then have to pay a 12% penalty on top of that! The buyer was one of the biggest card dealers on Ebay. I am sure it will be an easy and profitable flip for him. I'm not mad at the buyer at all. I am mad at Ebay for throttling snipes and not allowing them to go through. I wouldn't mind if Ebay would refund me the difference. It would be easy for them to do, since they charge me around $1,000 per month in fees anyway. I expect to have as much success in that as I do getting Kate Upton's phone number and getting her to eat Japanese with me.

[ATP]

Honestly, the last year or two I had a lot of faith in the ebay no reserve, let the market yield what it will, auctions for nice items. Sometimes better than expected. This last weeks issues changed that for me. I would have have left so much on the table ( had items on very modest reserve with no closing bids, yet tons of folks emailing me afterwords about their bids not working) that I would have a absorbed a huge lose because of the bid issues. That just is not a risk I can take. It's more the reason just to keep adding buy it now items to the ebay museum.

[ATP]

And yes, I sold my items without reneging this week even though the prices were drastically low.

[swarmee]

Well, eBay posted this today:
http://announcements.ebay.com/2014/0...84.m2301.l3955

"Earlier today, some eBay users experienced issues when visiting our site. The issue has been resolved and site functionality has now been restored.

Based on our initial investigation, this was the result of a technical issue that occurred during scheduled server maintenance. While many users were unaffected, we know any interruption for our users is frustrating. And we know that some of our affected sellers may have questions about their selling activity; in the coming days, we will provide them with additional information separately on possible fee adjustments and related seller protections.

We’re very sorry for the inconvenience this may have caused to the buyers or sellers involved.

Sincerely,

The eBay Team"

[MikeGarcia]

...so then it's safe to list an auction now ?

...and exactly what these ''seller protections'' mentioned ?

...I've read horror stories on this forum about a buyer keeping the item and E-Bay and Paypal refunding his full payment ? How is this remotely possible ?
.. Or is it just an internet legend ?

[thecatspajamas]

Originally Posted by MikeGarcia

I've read horror stories on this forum about a buyer keeping the item and E-Bay and Paypal refunding his full payment ? How is this remotely possible ?
.. Or is it just an internet legend ?

Only in rare cases does this happen. I think I've had it happen twice over the years, and in both cases is because the buyer absolutely squawked about having to return the item to get their refund. Ebay finally released the funds back to me AND refunded the buyer (meaning the refund came out of EBay's pocket), and allowed the buyer to keep the item. Again, this is VERY rare, and in my experience, only happens on relatively low-priced items.

Much more common is the scenario of a buyer forcing a return, squawking about having to pay return shipping until the seller finally foots the bill, then the buyer leaves a neg feedback anyway when it's all over. You definitely have to have thick skin when selling on eBay, as they have removed nearly every means for well-meaning sellers to defend themselves from the abusers.