ebay is disgusting, just disgusting

[glchen]

Have you tried creating a new paypal account, link it to a new bank account, and then create a new ebay account, and use the newly created your paypal? You may be able to extract the listings from your old account using TurboLister, and then upload those into your new ebay account. (If you used TurboLister before, you may be able to just copy your old unsold listings into your Upload, and then put these into your new ebay account.

(or if your wife has a different ebay account (like mine does), just use hers and see if it works.)

[Luke]

What were the "minimal guidelines" they referred to?

[ibuysportsephemera]

Wow John, that is rough...sorry that your in such a predicament. Can you give us more specific reasons why they did this to you?

Jeff

[glchen]

Originally Posted by LukeLyon

What were the "minimal guidelines" they referred to?

Not sure which one hamstrung John, but ebay has made a number of new seller requirements that makes it more difficult such as: (some of these are only to retain Top Rated status, but others may go further.)

(1) 90% of sales need to have tracking uploaded within one day after payment, and tracking needs to show that package was delivered.

(2) You cannot have too many cases opened against you.

(3) You cannot cancel too many transactions even if it's buyer's remorse where the buyer just wants to return an item within the ebay recommended 14 day return policy.

(4) Previously, only 1's and 2's were strikes against a seller for DSR's. Now 3's are also strikes that count against you.


For example, due to #3, I've noticed that many seller's aren't even opening Cancel Transaction cases after an item is returned to that they can receive their final value fees back. They just refund the buyer and eat the FVF themselves to that they don't get dinged on that criteria.

[sportscardtheory]

My account was "below standard" because of a few opened cases, which were immediately resolved. The thing is, up until recently, ebay prompted buyers to open cases INSTEAD of simply sending a quick message. Also, I ship cheap cards without tracking and sometimes people take shots by opening cases and I just eat the loss and refund immediately. But, apparently that makes me the devil and ebay decided that they no longer want my business. I had nearly $75,000 worth of cards listed. Now $0 and nowhere to sell them. All less than a month before Christmas. I feel like it's a prank, but it's not, and it's not funny.

[Luke]

Wow, that's so brutal

[Econteachert205]

As a buyer, ebay is ok. When I sell, and I don't sell a ton, I constantly feel like something awful is bound to happen.

[SteveMitchell]

Originally Posted by Econteachert205

As a buyer, ebay is ok. When I sell, and I don't sell a ton, I constantly feel like something awful is bound to happen.

My sentiments, exactly. We have sold occasionally on eBay since 1998 and full-time (in my retirement) since 2008. Most years we receive a 100% rating and handle any complaints and/or errors promptly. Still, the "rules" are becoming increasingly restrictive on sellers and the eBay representatives range from very helpful (a few) down to very un-helpful and quite ignorant.

Several years ago we listed a 1982 Mickey Mantle Story set which includes a card with Mickey's facsimile autograph. We specifically mentioned "facsimile" in the listing, yet some eBayer (who did not buy the set) complained to eBay that the autograph was not authentic!

In our back-and-forth email "conversation" with eBay, we pointed out that the card in question was no different from various years of Topps baseball cards which are listed by the thousands on eBay: that is, the autographs are printed on the cards by the printer. Final disposition: a red flag stayed on our account for one year.

It is such unthinking responses to solid eBay sellers that causes me to wonder what will be next.

[ooo-ribay]

Originally Posted by Econteachert205

As a buyer, ebay is ok. When I sell, and I don't sell a ton, I constantly feel like something awful is bound to happen.

I also totally agree. As a seller, I leave positive feedback the moment I get paid (in my mind, the seller did all that is required) and ship the item immediately. I've lost count of the times I haven't gotten feedback in return.

[brob28]

Originally Posted by Econteachert205

As a buyer, ebay is ok. When I sell, and I don't sell a ton, I constantly feel like something awful is bound to happen.

So true, Ebay has no balance necessary to protect all users.

[sports-rings]

Originally Posted by Econteachert205

As a buyer, ebay is ok. When I sell, and I don't sell a ton, I constantly feel like something awful is bound to happen.

Very well said! I agree 100% as an occasional seller.

I really miss the old days when so much was offered on ebay in auction format. It was must-viewing, every day, back in the day!

[bbsports]

I'm sorry what happened to you on e-bay. In the long run, perhaps this could be a blessing. I sold T206 cards on e-bay since 1997. On May 1st of last year, e-bay decided to get on board the greedy train & raise their store costs. Also they decided to charge a flat rate of 9% + the cost of using their store. Since I closed my store, I'm finding other ways of selling. Doing private sales, doing card shows in the area, sending cards to auction houses, & at times doing some selling on this site. Nobody should be at the mercy of any company, especially e-bay.

[JollyElm]

Hey John,
Hit the B/S/T section here and list some of your stuff. There seems to be a good amount of cards being moved daily and (for the most part) the people here are a good lot. I've personally bought a few things recently. Good luck.

[jtradingcards]

Originally Posted by bbsports

I'm sorry what happened to you on e-bay. In the long run, perhaps this could be a blessing. I sold T206 cards on e-bay since 1997. On May 1st of last year, e-bay decided to get on board the greedy train & raise their store costs. Also they decided to charge a flat rate of 9% + the cost of using their store. Since I closed my store, I'm finding other ways of selling. Doing private sales, doing card shows in the area, sending cards to auction houses, & at times doing some selling on this site. Nobody should be at the mercy of any company, especially e-bay.

How much does an auction house charge?

[D. Bergin]

Originally Posted by glchen

Not sure which one hamstrung John, but ebay has made a number of new seller requirements that makes it more difficult such as: (some of these are only to retain Top Rated status, but others may go further.)

(1) 90% of sales need to have tracking uploaded within one day after payment, and tracking needs to show that package was delivered.

(2) You cannot have too many cases opened against you.

(3) You cannot cancel too many transactions even if it's buyer's remorse where the buyer just wants to return an item within the ebay recommended 14 day return policy.

(4) Previously, only 1's and 2's were strikes against a seller for DSR's. Now 3's are also strikes that count against you.


For example, due to #3, I've noticed that many seller's aren't even opening Cancel Transaction cases after an item is returned to that they can receive their final value fees back. They just refund the buyer and eat the FVF themselves to that they don't get dinged on that criteria.

Yeah, it's silly sometimes.

I have a defect because a customer asked me where his package was? USPS was tardy on delivery and he actually received it two days later, but I got penalized simply because somebody asked a simple question that was easily resolved by the P.O. getting their heads out of their ass.

I didn't fault the guy for asking the question, he didn't know it was going to be a detriment to me. He didn't even know he was opening a case. Ebay automatically did it for him because he clicked the option that said "Where is my package?"

Did the defect disappear when the packaged showed "Delivered"? No it did not. It didn't matter to Ebay. If you ever called them up and asked them about it, they would calmly tell you it was your own fault for choosing the USPS as your shipping service. They would also say the same if it was UPS, FedEX, Pony Express, or Hand Delivered by Howard Hughes himself.

[calvindog]

I don't sell much on ebay but had a case opened against me for a package not received by an auction winner. I assumed the card was lost and then lo and behold it came back to me -- the buyer had given me a bad address. I questioned him on it and he sheepishly told me that he had made a mistake and given me an old address. After he repaid me, I sent the card again -- postage on me. I still have that one strike against me.

[sporteq]

Wow-that sucks! Could account be made under a friend or relative name and maybe share a small amount of profit with them?

Albert