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  #1  
Old 06-05-2015, 01:40 PM
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perezfan perezfan is offline
M@RK ST€!NBERG
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I refuse to leave anything of value to framers. Much prefer to do it myself. Most have no comprehension of rarity, value, etc. The one time I did leave something behind (probably 12 years ago), they set it aside in order to complete the paperwork. Within 30 seconds, another employee kicked and tripped over it on his way to helping someone else.

Hope it ends up working out.
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  #2  
Old 06-05-2015, 01:50 PM
ruth-gehrig ruth-gehrig is offline
Mich@el K. Tr0tnic
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Quote:
Originally Posted by perezfan View Post
I refuse to leave anything of value to framers. Much prefer to do it myself. Most have no comprehension of rarity, value, etc. The one time I did leave something behind (probably 12 years ago), they set it aside in order to complete the paperwork. Within 30 seconds, another employee kicked and tripped over it on his way to helping someone else.

Hope it ends up working out.
Exactly. I know Michaels small disclaimer, that isnt apparent until they ring you up, is they provide $250 max insurance per item and probably a nightmare getting them to pay out anything.
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Old 06-05-2015, 03:31 PM
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perezfan perezfan is offline
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Right- an administrative nightmare. These companies make it next to impossible, in the hope that you'll just give up on pursuing your claim.
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Old 06-12-2015, 05:45 AM
ruth-gehrig ruth-gehrig is offline
Mich@el K. Tr0tnic
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Quick update - I did get my money back after continuous excuses.

I took the piece to a highly respected frame shop to inquire about a few things.

First thing I asked was "If I bring in a poster can you take measurements and build a frame without me leaving the piece?"

Response: "Yeah we could probably do that but why?

Me: "Because if you screw it up or lose it I can't go replace it from Walmart"

In the bottom right hand corner the printing company typed their company name is small letters. I told the framing guy I would like the mat to be notched out so this would still show. He said "just write it down on a piece of paper and stick it to the back."

Are you kidding me?? Im the customer and do what I want! Is it really that difficult?

I left the store....I may have to figure this out on my own.
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  #5  
Old 06-12-2015, 07:17 AM
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Good luck, Mike. That is a sharp piece -really nice!!
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  #6  
Old 06-12-2015, 07:30 AM
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7nohitter 7nohitter is offline
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Michael,

It sounds like you're dealing with rubes....what you're asking is not that difficult, especially for a halfway decent framing shop. Sorry you're having so many difficulties.
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