I need some advice on a shipping problem.

[39special]

I'm still waiting for a scan from him.I have no problem giving a refund.I.would like to see a scan.

[glchen]

Yeah, sometimes stuff happens no matter how well you pack. Get a picture, and if you see the crease, I'd just refund the money to him. If it's only a few bucks, I would tell him that he could keep the card. (but I would block him from future auctions unless he were a repeat customer). If the card was reasonably expensive even with the crease, then I would ask the buyer to return the card before I refunded him.

[thecatspajamas]

Definitely have them send the card back for a refund. You would be surprised how many would-be scammers will demand money back for supposed damage, yet balk at sending the item back for a full refund even when you offer to pay return shipping.

You may or may not get a scan, depending on who bought the card. Not everyone has a scanner. Usually when I ask for a scan, the closest I get is an out-of-focus pic taken with their cell phone.

[39special]

Thanks for the replies.I have not heard back from him yet.

This happened on another forum,that has a feedback system like ebay.I contacted a mod.that told me not to refund til I get the card.I also found out the last two deals he
was involved with,he had gotten negative feedback for non payment.No I wonder if he is looking for a free card.
If the card comes back damaged,I will give a full refund.I guess I have to be careful who I deal with.

[Beatles Guy]

It could also be a case of the buyer creasing it when they were removing it from the package. I've done that myself before and it stings. My own fault for being too eager.

[egbeachley]

Another suggestion is to not press the issue. If it's a scam and he is caught he will likely just crease it now before sending it back.