ebay sucks...advice needed

[Peter_Spaeth]

Originally Posted by Jeff1970Red

Just received my first PSA submission back, 4 of the 15 cards were not graded. All purchased from three separate "reputable" e-bay sellers. Two of the sellers have not returned multiple messages.

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If cards advertised as being high grade are not in holders, there is frequently a reason.

[Scocs]

Sadly, this seems to be the Truth....

Originally Posted by Peter_Spaeth

If cards advertised as being high grade are not in holders, there is frequently a reason.

[Head928]

If your selling frequently something like this will come up in about 1% of your sales. Ebay will side with the buyer in most cases. You will save yourself a headache by accepting the return, block the bidder, then move on to something more worth your time.

[cammb]

I would definitely fight it.. Ebay does not allow a return for buyers remorse and this is exactly what it is It is not an appliance or something electrically working etc. I have won on two occaisions. If you lose, you will have to send him a return label. Please do this. If you make the seller return on his dime, he may send it via fed Ex or UPS and you will have to pay that.

[sporteq]

Call ebay/paypal... tell them your situation. Then go over your listing with them. Make them aware... that YOU have a "NO" refund as stated in your auction listing. Also let them (ebay/paypal) know that you couldn't refund your buyer anyhow, do to the fact that, they could possibly TAMPERED with your product and it could be worth much less now.


It's up to the BUYER to read the listing properly. The buyer should NOT have bid if he/she read the listing correctly.

YOU WIN!!!

best of luck!

[ullmandds]

I called ebay...told them my story...they encouraged me to try to come to terms with the buyer before they intervene.

I sent buyer an email accusing him of buyers remorse and reiterating that I made no claims to condition in listing and have a no return policy...I have not heard back?

[Runscott]

Originally Posted by ullmandds

I called ebay...told them my story...they encouraged me to try to come to terms with the buyer before they intervene.

I sent buyer an email accusing him of buyers remorse and reiterating that I made no claims to condition in listing and have a no return policy...I have not heard back?

Pete, just a word of warning - If the buyer withdraws his complaint he is allowed to leave negative feedback. If ebay closes the case (finds in your favor), he is not allowed to leave feedback.

[JCC]

Originally Posted by ullmandds

I called ebay...told them my story...they encouraged me to try to come to terms with the buyer before they intervene.

I sent buyer an email accusing him of buyers remorse and reiterating that I made no claims to condition in listing and have a no return policy...I have not heard back?

yeah, from what you are saying ebay told you, it sounds like they want you to go ahead and refund the buyer on your own. if you don't, they will refund for you if/when the buyer opens a case, and will simply take the money out of your account.

[Zach Wheat]

Originally Posted by sporteq

Call ebay/paypal... tell them your situation. Then go over your listing with them. Make them aware... that YOU have a "NO" refund as stated in your auction listing. Also let them (ebay/paypal) know that you couldn't refund your buyer anyhow, do to the fact that, they could possibly TAMPERED with your product and it could be worth much less now.


It's up to the BUYER to read the listing properly. The buyer should NOT have bid if he/she read the listing correctly.

YOU WIN!!!

best of luck!

Returns are required by eBay if the buyer claims the "...listing is not as described" even in auctions with "no refunds". And from my experience eBay interprets that very loosely, always favoring buyers. That being said, as a seller of other items (non-BB cards), I have opened cases against buyers when they have tried to take advantage of me and have not lost a case yet.

Z