Need advice - what do I do? (FULLY RESOLVED, updated 7-6)

jfkheat · #1 06-27-2016, 05:00 PM

I would file a "item not as described" claim through Ebay. If you try dealing directly with the seller they may want you to pay for return shipping and there is no guarantee that you will get a refund once they have the card.
James

earlywynnfan · #2 07-06-2016, 05:52 PM

Quote:

Originally Posted by jfkheat

I would file a "item not as described" claim through Ebay. If you try dealing directly with the seller they may want you to pay for return shipping and there is no guarantee that you will get a refund once they have the card.
James

late to this party, but I disagree with this advice. Twice I've had items not as described, and reached out to the seller first. One time we had a back-and-forth until they stopped replying, one time no reply at all. In both cases, ebay looked at my messages, saw that I was trying to be fair about the whole thing, and handled my cases well.

Ken

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