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Old 08-02-2016, 08:46 AM
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scooter729 scooter729 is offline
Scott S
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Join Date: May 2009
Location: Boston area
Posts: 2,708
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Quote:
Originally Posted by Rich Klein View Post
YIKES - some nasty Yelp reviews there! It makes me sad when the few brick-and-mortar card shops - especially one in a high-profile area like a shopping mall - can't have any customer service skills. I think it's great that a shop can still exist in a mall, and potentially attract new folks to our hobby. But when the folks working there have such a negative attitude and bad customer service abilities (assuming the reviews are accurate), it casts a horrible light to our hobby, and keeps potential new collectors from joining the hobby. Too bad people don't realize that a little attitude adjustment can go a long way sometimes.....
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