My PSA Damage Tale

[vintagetoppsguy]

Originally Posted by glynparson

You do not deserve anymore than your insured value regardless if card took off or not.

I disagree. Insured value is to determine return postage. He deserved the difference between the value of a PSA 7 and a PSA 3, no matter what he insured it for. Insured value doesn't have anything to do with determining PSAs limits of liability. If he had insured the card for $100K, do you think PSA should have to pay him that?

Originally Posted by glynparson

The moron that damaged the card most likely did so in the slabbing process reslabbed and gave it to shipping where it was sent back. I doubt Joe said just slab it a 7 and send it back to him. Don't think it was a vast company conspiracy but a poor job performance by a low level employee that probably could care less about the companies reputation.

A lot of speculation there. If the damage would have occured in the slabbing process, wouldn't the missing piece of paper be sealed inside the slab? Low level employees equate to carelessness? Again, a lot of speculation.

[swarmee]

Wait; the President of a multi-million dollar company didn't immediately return your call about the damage to a $1,000 card?
Do you call Bill Gates when Windows gives you the blue screen of death?

I like PSA. They've done plenty wrong on the hundreds of cards I've submitted, but those were mostly minor (misplacing cards, refusing to grade cards under the proper service level, forgetting they grade coins, and many incorrect labels), but I don't go whining to the company president.

The thing that is currently irking me about them is that for the last two months, the cheapest bulk submission for Collector's Club members is $8/card. If it stays like that for the next couple of months, I won't be renewing in November.

[KingFisk]

Originally Posted by swarmee

Wait; the President of a multi-million dollar company didn't immediately return your call about the damage to a $1,000 card?
Do you call Bill Gates when Windows gives you the blue screen of death?

I like PSA. They've done plenty wrong on the hundreds of cards I've submitted, but those were mostly minor (misplacing cards, refusing to grade cards under the proper service level, forgetting they grade coins, and many incorrect labels), but I don't go whining to the company president.

The thing that is currently irking me about them is that for the last two months, the cheapest bulk submission for Collector's Club members is $8/card. If it stays like that for the next couple of months, I won't be renewing in November.

I had read a few places that he often takes a personal interest on stuff like this and just said it would have been nice. "No matter, just a little upsetting." I think I was pretty clear that it wasn't a big deal. That's a really spot on comparison, by the way. Microsoft and PSA. Totally equal.

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[vintagetoppsguy]

Originally Posted by swarmee

Wait; the President of a multi-million dollar company didn't immediately return your call about the damage to a $1,000 card?
Do you call Bill Gates when Windows gives you the blue screen of death?

In your attempt at sarcasm, you've actually showed your lack of knowledge. Go search past CU threads and you'll see that many, many times Joe Orlando has made offers for customers that have problems or questions to call him directly.

[MikeGarcia]

..if this thread were posted on CU tonight , would it still be up tomorrow ?

..

[bobbyw8469]

Originally Posted by MikeGarcia

..if this thread were posted on CU tonight , would it still be up tomorrow ?

..

Of course not...are you kidding me?

[steve B]

Originally Posted by swarmee

Wait; the President of a multi-million dollar company didn't immediately return your call about the damage to a $1,000 card?
Do you call Bill Gates when Windows gives you the blue screen of death?

Are you really still on win 98/ME or older?

I'm on win 7 and I can't recall a single bluescreen in the entire time we've had it - about 6 years.

Plus, MS charges for support calls unless you've got a service contract. So basically you are on your own. (There is a support forum, but I've never found it at all helpful.)

Steve B

[4815162342]

Originally Posted by steve B

... I'm on win 7 and I can't recall a single bluescreen in the entire time we've had it - about 6 years. ...

I'm guessing you don't work in IT. Trust me, the BSOD is still a thing.

[Bpm0014]

The very first card ever submitted to PSA (Wagner) was trimmed. PSA knew it was trimmed. Yet, they knowingly decided to be dishonest to the public about it. That says a lot about the company right there. I despise PSA and everything they stand for.....

[ullmandds]

Originally Posted by Bpm0014

The very first card ever submitted to PSA (Wagner) was trimmed. PSA knew it was trimmed. Yet, they knowingly decided to be dishonest to the public about it. That says a lot about the company right there. I despise PSA and everything they stand for.....

i love it!!!! how about a little conviction Brendan!!!!

[biggsdaddycool]

Originally Posted by Bpm0014

The very first card ever submitted to PSA (Wagner) was trimmed. PSA knew it was trimmed. Yet, they knowingly decided to be dishonest to the public about it. That says a lot about the company right there. I despise PSA and everything they stand for.....

+1 To my point from earlier.


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[bnorth]

Originally Posted by bpm0014

the very first card ever submitted to psa (wagner) was trimmed. Psa knew it was trimmed. Yet, they knowingly decided to be dishonest to the public about it. That says a lot about the company right there. I despise psa and everything they stand for.....

a big +1

[PM770]

By the way, who had under 2 hours in the "When will the first 'Nuh-uh, PSA is Awesome' post arrive" pool?

[jhs5120]

Originally Posted by Bpm0014

The very first card ever submitted to PSA (Wagner) was trimmed. PSA knew it was trimmed. Yet, they knowingly decided to be dishonest to the public about it. That says a lot about the company right there. I despise PSA and everything they stand for.....

Geez.. This holier-than-thou shtick is ridiculous. PSA has kept this hobby on a level playing field for 25 years. I remember buying raw cards in catalogs sight unseen and almost always being disappointed with the condition. That was the hobby we used to live in. A card advertised as "EX-MT" in the old monthly circulars were almost always EX or worse.

Now I can confidently buy cards sight unseen or with a bad scan because I have some very reasonable assurance that the card is unaltered and in the advertised condition. Not only that, but if it isn't unaltered or in the advertised condition, I have an additional financial guarantee beyond the seller. PSA did that for us. This hobby was a cesspool of greed and fraud in the 1990's. That was where we were at and I'm not trying to go back.

[vintagetoppsguy]

Originally Posted by jhs5120

This hobby was a cesspool of greed and fraud in the 1990's.

If you don't think the hobby has become a bigger cesspool of greed and fraud as a result of grading, you've got your head buried in the sand. I would absolutely love to debate this with you on the open forum.

Let me give you one example. The whole PSA half grade implementation was a result of greed - PSA wanting the Kool Aid drinkers to resubmit their cards so they could be charged again. Not only was it greed on PSA's part, but also greed on the part of the collector in thinking their PSA 8 could become a PSA 8.5 and magically increase the value...even though it's the same card.

If it weren't greed, why did Joe Orlando flip flop his stance of half point grades? Here are two quotes from him (about four and a half years apart) regarding half point grades.

"From the start, I have been against .5 grades" 7/10/2003
"I stand behind it 100%" (referring to the implementation of half point grades" 1/17/2008

So, what changed? Greed! Again, if you don't think greed has increased with grading, you've been hiding under a rock or something. I have many, many more examples.

[stargell1]

Originally Posted by Bpm0014

The very first card ever submitted to PSA (Wagner) was trimmed. PSA knew it was trimmed. Yet, they knowingly decided to be dishonest to the public about it. That says a lot about the company right there. I despise PSA and everything they stand for.....

This.

[steve B]

Originally Posted by 4815162342

I'm guessing you don't work in IT. Trust me, the BSOD is still a thing.

Nope, not in IT.

Compared to Win 98 which I drove to BSOD a couple times a week at least and XP which did it fairly regularly win 7 is far better. Like I said, none I can recall since we got the machine. (Can't rule out it happening and me not remembering it, but for me it's become a rare thing.)

A lot of common websites like games on FB do leak enough memory to make shutting down IE fairly often a necessity. The new machine I need to get setup I think is win 10, so that'll be interesting.

My wife does work for MS, and I've got plenty of gripes which I'm forbidden from griping about publicly. But BSOD is no longer one of them. (Apparently spouses publicly griping about the product is seriously frowned upon )

Steve B