Question For eBay Sellers

aloondilana · #1 02-03-2017, 08:32 AM

You are lucky the buyer didn't say he received an empty package, then you would really have to fight it out.

Buythatcard · #2 02-03-2017, 08:52 AM

Quote:

Originally Posted by aloondilana

You are lucky the buyer didn't say he received an empty package, then you would really have to fight it out.

About 10 years ago, I had a buyer who said the envelope was slit on the bottom and the item was missing. I sent him his refund which was only .99 cents.

About 2 years later, I get an email from a buyer who said that he received an envelope with a slit on the bottom and the item was missing.

I said to myself, that this sounds real familiar. Thankfully, I keep records of every transaction I have ever done over the last 15 years. I looked up the name of the first buyer who had the same issue and it turned out to be the same person.

I confronted him via eMail saying that this sounds all too familiar. He never responded and of course I blocked him.

jfkheat · #3 02-03-2017, 10:48 AM

Quote:

Originally Posted by aloondilana

You are lucky the buyer didn't say he received an empty package, then you would really have to fight it out.

This happened to me a couple weeks ago. It was a private sale through this forum. I didn't have any insurance on the card so the USPS wouldn't do anything. I refunded the buyer.
James

sycks22 · #4 02-03-2017, 10:51 AM

If you add "signature requirement" it'll cost $2.30 and you won't have to worry about it in the future. I understand not using it on lower end cards, but anything over $100 you should.

braves_43 · #5 02-03-2017, 10:58 AM

Quote:

Originally Posted by sycks22

If you add "signature requirement" it'll cost $2.30 and you won't have to worry about it in the future. I understand not using it on lower end cards, but anything over $100 you should.

I agree, I will plan on doing that in the future.

ramram · #6 02-03-2017, 11:34 AM

Aren't all shipments through USPS covered up to $50 automatically, without purchasing additional insurance?

Rob M

Piratedogcardshows · #7 02-03-2017, 11:47 AM

Quote:

Originally Posted by ramram

Aren't all shipments through USPS covered up to $50 automatically, without purchasing additional insurance?

Rob M

Yes it is for Priority options but there is no insurance on First Class Mail unless you add it.

nat · #8 02-03-2017, 12:12 PM

I'm not saying that you should talk to the guy, but sometimes a package will be scanned as delivered... and will get delivered next door. I waited some silly number of weeks for a package to get delivered, figured I'd open a non-ship case, saw that tracking said it was delivered, and it turns out my next-door neighbor had it (and hadn't gotten around to giving it to me).

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