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#2
06-15-2017, 10:55 AM
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Mine printed blank too. The workaround is to NOT use Internet Explorer. I had to switch to Google Chrome. If you have Google Chrome or Firefox, those still work. I believe they got hacked. My label I tried to print yesterday morning using IE was blank. My label I tried to print yesterday evening using IE was blank. My label printed with Google Chrome came out fine. The hackers have really stumped the Ebay techs (I placed a call to Ebay to learn of the hack - I am amazed they haven't found the fix by now).
Last edited by bobbyw8469; 06-15-2017 at 10:57 AM. 
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#3
06-15-2017, 11:31 AM
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Quote:
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#4
06-15-2017, 11:42 AM
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That's odd....Google Chrome worked for me.
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#5
06-15-2017, 01:07 PM
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Had the same issue on Google Chrome and IE. Cleared my cache and worked fine.
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#6
06-15-2017, 08:24 PM
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Rick..how do you clear the cache on IE?
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#7
06-19-2017, 08:52 AM
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I had no problems getting my labels to print using IE....I simply took the update off and everything print fine. This morning, I am greeted by a "blue box" notifying my on the global issue (not effecting me) on the page where you print the postage label. As my label printer is not listed on eBay's list, I have to "resize: the label. The option/button to resize my label before printing is now covered by this blue box. I was able to refresh the screen at first to remove the blue box, but that is no longer working.
The blue box informing me of a global issue is now what is keeping me from printing labels. IE is my only option with my current label printer. Any ideas?
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