E95 Plank--PWCC auction

[Brent Huigens]

Thank you for bringing this to our attention. We agree that this should have been graded a 3 MK, and regret we missed this in the listing. We reached out to the buyer and offered to accept a return. I will update this thread when we hear from the buyer on his/her decision.

Thank you,

Betsy Huigens
PWCC Auctions

[Jay Wolt]

This is very disappointing, as I pointed this issue out to the seller no fewer than 4 times, and they said they would "look into it."

Betsy The OP contacted you before the auction ended. Why didn't you look into it then?

[Peter_Spaeth]

Originally Posted by Jay Wolt

Betsy The OP contacted you before the auction ended. Why didn't you look into it then?

"No fewer than 4 times" is what the OP said.

[Brian]

Betsy, thank you for reaching out to the buyer.
FYI, this was the communication I had received long before the auction ended:

"Thank you very much for reaching out about this. We are looking into this further and will get back to you about the corrections. Thank you again!

Best Regards,

Melody Simnitt

PWCC Auctions, LLC"

PS No one ever got back to me "about the corrections."

[Brent Huigens]

In discussions with my team it sounds like this was missed, and for that, we take full responsibility. We will use this as a reminder of the importance to following up with concerns about mistakes in listings. Thank you for bringing this to our attention, and for highlighting an area that needs improvement. Again, I will follow up when I learn what the buyer decides to do.

Thank you,

Betsy Huigens
PWCC Auctions

[itjclarke]

Originally Posted by Peter_Spaeth

"No fewer than 4 times" is what the OP said.

I also emailed the seller about this card maybe 2-3 days prior to the auction's end.

[Brian]

Betsy, any updates? Just curious what happened.

Thanks.
Brian

[Brent Huigens]

We have not received a response from the buyer, but plan to follow up with him/her on Monday. I will update this thread when we manage to connect with him/her. Thanks!

Betsy Huigens
PWCC Auctions