psa research department Complete incompetents

[whiteymet]

Originally Posted by judgejules1

I had the same issue with my Mays 1955 Post Card Back. I submitted both variations and they wouldn't recognize them. I even included the page from the Standard Catalog with the submission. No dice.

Also, we can add the Dayton Daily News. They won't distinguish between the 1970 and 1971 issues.

Brian:

Did PSA decline to grade your two Mays Exhibit PC backs or just graded them both, but would not note the differences?

Fred

[judgejules1]

They graded them, but wouldn't distinguish between the two.

SCN_0039.jpg

SCN_0040.jpg

[swarmee]

Not many of their decisions on these make sense. Remember, they still don't label the various tobacco brands of T205s. And that is a hugely popular set with large multiples for the rare backs.

[Exhibitman]

Originally Posted by judgejules1

They graded them, but wouldn't distinguish between the two.

Attachment 303444

Attachment 303445

O/T but I thought you might find this interesting:



On the left is a Mays proof I have. It is a "Printed in USA" version. The one on the right is for size comparison.

[ChiSoxTony]

Based on my experience, PSA simply doesn't have enough folks devoted to customer service, let alone enough knowledgeable folks. It took them over a month to respond to an email I sent them about a mislabeled 1960 Armour coin. I deal with a lot of different businesses, professionally and personally, and cannot think of another business in ANY field that takes anywhere near that long to respond. Simply substandard.

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

[swarmee]

Originally Posted by ChiSoxTony

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.

[ChiSoxTony]

Originally Posted by swarmee

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.

They’ll do it at no charge. They just don’t guarantee responding during the owner’s lifetime


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[hcv123]

I am now waiting over a month for a response on them incorrectly labeling 1968 discs as 1967. In the time waiting for a response I received back another submission with 4 mistakes out of 16 submissions - 1970 and 1971 super square cornered proofs labeled as regular supers (graded "A"). Also 2 no grades on items included in master set registry!!!

If I was sgc - now is the time to offer some type of major crossover incentive!

[TheNightmanCometh]

I recently called to get pricing on grading an autographed baseball and the guy didn't know who Tom Glavine was. Tom Glavine!