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#1
02-12-2018, 09:55 PM
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I think it's the inconsistency that gets me frustrated. I submitted a 10 day turnaround the first week of November and couldn't get them back in time for Christmas. Sent two emails and made two phone calls to customer service. Virtually no apology and certainly no vouchers for future service. My response was pretty much, "yeah it's busy during the holidays. What are you gonna do?"
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#2
02-13-2018, 05:08 AM
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I now submit and forget, it's the only way for me to not get frustrated with their tardiness. Phone calls for me equal, check back by friday, if you don't see your grades pop call us back. I'm sorry but we are backed up. Emails equate to a 4 day later computer generated response.
Nothing is going to change with their services, this is all cyclical. Roll with the punches. Last edited by Johnny630; 02-13-2018 at 05:14 AM.
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