My Hunt Experience...so far (a pennant story)

[ullmandds]

I had no idea the condition issues pennant collectors toil over!!! All jokes aside this sounds like terrible customer service. After the situation is rectified I would think twice about ever using them again!

[Fred]

I would have to believe that every AH has an issue here and there. I've had positive experiences with Hunt Auctions. Sorry to read your experience was not good. Hopefully everything works out.

Adding - I would handle it by being a little patient. I can see your point. If a company tells you they will contact you on a specified date, then I would expect that contact. However, what if the person is ill or out of town on vacation? The office may not disclose this information. I'd continue to call them but I probably wouldn't have brought it into this board as a post until after at least a week or more. In the end, I'm going to guess that this will probably be resolved to your satisfaction.

[Leon]

This was posted in the wrong thread a little while ago. It was supposed to be put in this thread.

Everyone makes mistakes. It's how they are handled that separates the cream from the chaff. I think they do the right thing when Dave is able to be gotten a hold of.

chaff
CHaf/Submit
noun
the husks of corn or other seed separated by winnowing or threshing.
synonyms: husks, hulls, pods, shells, bran, shucks
"separating the chaff from the grain"
chopped hay and straw used as fodder.
worthless things; trash.

.

[Snapolit1]

That’s horrible.

[Fballguy]

Originally Posted by Fred

I would have to believe that every AH has an issue here and there. I've had positive experiences with Hunt Auctions. Sorry to read your experience was not good. Hopefully everything works out.

Adding - I would handle it by being a little patient. I can see your point. If a company tells you they will contact you on a specified date, then I would expect that contact. However, what if the person is ill or out of town on vacation? The office may not disclose this information. I'd continue to call them but I probably wouldn't have brought it into this board as a post until after at least a week or more. In the end, I'm going to guess that this will probably be resolved to your satisfaction.

I wouldn't have brought it to this board if I had the slightest feeling of being treated with even the minimum standard of customer service....not to mention honesty. I held up my end of the deal. I paid quickly. I would hope they'd do the same. We'll see.

[Fred]

Rob,

To be clear - I'd also be pretty pissed off too after being shined on for that many days in a row. Please don't think or feel I don't understand the frustration. I still believe in the end it will shake out ok for you.

[glchen]

For the OP, I would be patient with Hunt. I had a similar situation with Hunt a few years ago, which I described here: Link. Even though Hunt was slow and took a couple of weeks to approve the return and a month to send the refund check, in the end, I did receive my full refund, so I was quite happy with the outcome.

[Exhibitman]

“Dave’s not here”? That’s a Cheech and Chong routine. I’d be very aggressive with them.

[Aquarian Sports Cards]

No man, it's me, Dave, I've got the stuff...

[Fballguy]

Originally Posted by Exhibitman

“Dave’s not here”? That’s a Cheech and Chong routine. I’d be very aggressive with them.

That's hilarious. If "H" ever leaves the company, maybe Tommy Chong could be hired to replace her. He has the necessary skill set.