WORST CUSTOMER SERVICE- When an MLB Authentic Item... Isn't?

[njdunkin1]

"Is my item in your database?"

"No."

That was terribly savage, bold, and rude. Sorry for the lame experience, Jeff. That stinks.

[ibuysportsephemera]

Originally Posted by njdunkin1

"Is my item in your database?"

"No."

That was terribly savage, bold, and rude. Sorry for the lame experience, Jeff. That stinks.

Thanks...it was such a waste of time dealing with them.

Jeff

[smotan_02]

Horrible service and easy way to lose customers. Would have taken nothing to work with you to best understand what happened and how to move forward. A complete shame and joke of service. I know what company I’ll never buy from in the future.

[savedfrommyspokes]

Somewhere, I though it was on here, I read that some items from the early years of this program were mistakenly deleted from the MLB authentic database. But, I recall the years in question being more like 2001, 2002 not 2004. I tried a google search for this topic but was not able to find it.

[ibuysportsephemera]

Originally Posted by savedfrommyspokes

Somewhere, I though it was on here, I read that some items from the early years of this program were mistakenly deleted from the MLB authentic database. But, I recall the years in question being more like 2001, 2002 not 2004. I tried a google search for this topic but was not able to find it.

That might explain why it seemed that they were being evasive. Thanks for the response.

Jeff