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  #1  
Old 05-27-2018, 11:40 PM
jfkheat jfkheat is offline
James
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What difference does it make what a seller has as a return policy? If a buyer files a claim within 45 days the seller will have to issue a refund 99.44% of the time. I have never understood why eBay allows sellers to have a no return policy.
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  #2  
Old 05-28-2018, 01:10 AM
Aquarian Sports Cards Aquarian Sports Cards is offline
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I stopped worrying about top seller status wen they cut the discount in half
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  #3  
Old 05-28-2018, 10:13 AM
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Exhibitman Exhibitman is offline
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eBay can take their 1% and shove it. The 30 days doesn't bother me; the "free" bothers me immensely, esp. since the shipping will be at eBay rates with the label they will take the cost of from my account. The buyer has to have some skin in the game. If I have to refund the outgoing shipping and eat the return shipping I am potentially eating $5.32 per single graded card. I can't sell the cheaper stuff that way.

I also don't think the powers that be understand eBay. As a buyer, i don't go to eBay expecting a retail sale experience for collectibles. No one should. eBay had (has) a great niche as the world's garage sale. All of these changes that punish P/T sellers, though, it is just going to drive us off. And they wonder why they don't get the growth they fantasize about in the eBay C-suite each time they institute one of these asinine policies.

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Last edited by Exhibitman; 05-28-2018 at 10:15 AM.
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  #4  
Old 05-28-2018, 11:05 AM
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ibuysportsephemera ibuysportsephemera is offline
Jeff G@rf!nkel
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I have been a Top Rated Seller for as long as I can remember. I will be giving up my 10% discount as of June 1. I will never offer free returns on anything unless I made a mistake on the description. IMO, when a buyer is offered free returns, they have no skin in the game at all. As least if they have to come out of pocket to return something, they might think about it a little bit.



Jeff
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Old 05-28-2018, 11:11 AM
jfkheat jfkheat is offline
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Quote:
Originally Posted by ibuysportsephemera View Post
I have been a Top Rated Seller for as long as I can remember. I will be giving up my 10% discount as of June 1. I will never offer free returns on anything unless I made a mistake on the description. IMO, when a buyer is offered free returns, they have no skin in the game at all. As least if they have to come out of pocket to return something, they might think about it a little bit.



Jeff
If they file an eBay claim and win the seller pays for return shipping. It doesn't cost the buyer anything
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Old 05-28-2018, 01:54 PM
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ibuysportsephemera ibuysportsephemera is offline
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Quote:
Originally Posted by jfkheat View Post
If they file an eBay claim and win the seller pays for return shipping. It doesn't cost the buyer anything
I have been on eBay since 1997 and never had a claim filed against me. I offer refunds if an item is not as described or if I have made a mistake. I take extra time and give detailed descriptions with multiple photos, thus I avoid conflict with my buyers.

Free returns are totally different...a buyer can now decide that they have changed their mind and initiate a refund for no reason. To make matters worse, I now have to pay for the postage...NOT HAPPENING if I can avoid it.

Jeff

Last edited by ibuysportsephemera; 05-28-2018 at 03:05 PM. Reason: Grammar
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  #7  
Old 05-28-2018, 02:46 PM
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BeanTown BeanTown is offline
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Hopefully eBay will take a page out of Amazon's book and ban serial returners. I'm pretty sure that 5 percent of the buyers make up 70 percent of their problems.
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Old 05-28-2018, 03:11 PM
Republicaninmass Republicaninmass is offline
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I've added a 20% restocking fee on graded cards
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  #9  
Old 05-28-2018, 05:17 PM
aloondilana aloondilana is offline
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Maybe on some items a liberal return policy may be in order.
But for heavens sake.....graded cards from SGC or PSA are what they are and the buyer knows fully well what he is getting.
I'll stand my ground, no returns on graded cards.
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