Heritage auctions a joke

Snapolit1 · #1 05-31-2018, 01:54 PM

How does REA get by with no shipping or handling fees. (I don't think.)

Poor guys must be starving to death.

robertsmithnocure · #2 05-31-2018, 02:12 PM

Quote:

Originally Posted by Snapolit1

How does REA get by with no shipping or handling fees. (I don't think.)

Poor guys must be starving to death.

It is impossible to say without knowing how much REA averages on the seller's premium.

ALR-bishop · #3 05-31-2018, 02:20 PM

With all the money you made in the REA auction Larry maybe Heritage just thought you could afford it

Snapolit1 · #4 05-31-2018, 02:22 PM

If I ran an AH or was employed by one, I would appreciate the optics of a stupid handling charge on top of a commission on top of a shipping charge. If you need money that badly, I'd bury the cost in the BP or shipping, and not have yet another line item appearing on the customer's invoice. It has nothing to do with controlling costs, but in avoiding common sense things that suggest to your client's price gouging.

If you including the internet and breakfast into the price of the hotel room and don't charge $15 for each believe me you will get a lot fewer complaints. It's called common sense.

Vintageclout · #5 05-31-2018, 02:29 PM

Quote:

Originally Posted by Snapolit1

If I ran an AH or was employed by one, I would appreciate the optics of a stupid handling charge on top of a commission on top of a shipping charge. If you need money that badly, I'd bury the cost in the BP or shipping, and not have yet another line item appearing on the customer's invoice. It has nothing to do with controlling costs, but in avoiding common sense things that suggest to your client's price gouging.

If you including the internet and breakfast into the price of the hotel room and don't charge $15 for each believe me you will get a lot fewer complaints. It's called common sense.

True, but the customer/client typically will never be satisfied and then complain about the augmented hotel rate! Bottom line is everyone wants something for nothing, and for the most part, that is NOT the world we live in.

Huysmans · #6 05-31-2018, 02:38 PM

Quote:

Originally Posted by Snapolit1

If I ran an AH or was employed by one, I would appreciate the optics of a stupid handling charge on top of a commission on top of a shipping charge. If you need money that badly, I'd bury the cost in the BP or shipping, and not have yet another line item appearing on the customer's invoice. It has nothing to do with controlling costs, but in avoiding common sense things that suggest to your client's price gouging.

If you including the internet and breakfast into the price of the hotel room and don't charge $15 for each believe me you will get a lot fewer complaints. It's called common sense.

Note to all auction houses;

Remove ANY listed charges from Steve's invoices including shipping and handling, and triple his BP.... he'll be happy with paying a lot more in the end as long as an additional "line" doesn't show up on his invoice...

"It's called common sense"

sycks22 · #7 06-01-2018, 11:35 AM

I've never had an issue with Heritage that they didn't clean up within a day. Great customer service. Most auction houses if you talk to them after the invoice you can waive the insurance which will save you a bunch on your over all invoice.

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