My Heritage Auction experience - feedback requested

[sflayank]

Howard
My only response
Not unexpected
Larry

[pokerplyr80]

Sounds like poor communication and service on their part. Also a good reminder to negotiate all terms before agreeing to send a consignment. If am AH told me they wanted to grade my submission, my first questions would be how much will that cost, and who's paying for it. Then you could have decided which cards you wanted graded.

I know pwcc gives you a chance to review and edit the description before your auction goes live. I'm not sure if Heritage offers this or not, but it sounds like that would have helped in this situation.

[Stampsfan]

I once consigned a full Andres Galarraga game worn jersey. The front was signed.

Unbeknownst to me, they got the signature verified and charged me the fee. I didn't ask for it, they never told me they would do it, and it really added little to no value to the piece IMO.

When you're the biggest, you can do whatever you want. It will be awhile before I consign with them again.

[Exhibitman]

Same thing happened with a consignment of mine (ungraded cards graded w/o my permission). I refused to pay for it.

[Rickyy]

I once had an AH grade my game used jersey's on consignment, I was going to ask if that cost would be deducted from my winnings, but they told me up front, no charge... so I went for it. Although you probably should have asked when they mentioned sending it in for grading, they should have also told you upfront if they were going to charge for that cost. On Heritage's website it says they do contact consigners but doesn't mention how that charge is handled: "Our professional staff of graders review your material for appropriate venues, and identify material which needs to be certified or resubmitted to the grading services."


Ricky Y