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  #1  
Old 08-03-2018, 07:40 PM
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Quote:
Originally Posted by Rookiemonster View Post
They side with the buyer because the customer is always right another good business practice.
There are certain customers a business is better off without. I get the feeling you fall into this category.
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  #2  
Old 08-03-2018, 07:51 PM
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Originally Posted by pokerplyr80 View Post
There are certain customers a business is better off without. I get the feeling you fall into this category.
Wrong a business needs all of its customers. If ever signal one is treated right then there should be any issues.
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  #3  
Old 08-03-2018, 08:50 PM
vintagetoppsguy vintagetoppsguy is offline
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Quote:
Originally Posted by pokerplyr80 View Post
There are certain customers a business is better off without
Quote:
Originally Posted by Rookiemonster View Post
Wrong a business needs all of its customers.
Sorry, but you're wrong about this. I learned it the hard way. I used to think the same thing, thought I needed every customer. But once I figured out that wasn't the case, it made my business run a lot smoother. There are just some people that aren't worth the hassle of doing business with. Doing business with them can actually cost you other good customers because you're spending your time dealing with the problem ones instead of focusing on the good ones.
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  #4  
Old 08-03-2018, 09:14 PM
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Sorry, but you're wrong about this. I learned it the hard way. I used to think the same thing, thought I needed every customer. But once I figured out that wasn't the case, it made my business run a lot smoother. There are just some people that aren't worth the hassle of doing business with. Doing business with them can actually cost you other good customers because you're spending your time dealing with the problem ones instead of focusing on the good ones.
Right, it's just common sense. This is why the option exists to ban bidders on Ebay. And why Amazon just banned the accounts of a bunch of serial returners. Some customers will cost a business either money, time, or the loss of other customers. And the ones that are out there trolling for pricing errors to take advantage of wont be missed by most business owners.
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  #5  
Old 08-04-2018, 07:34 AM
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I don’t think the word “honor” should be tossed around in a case like this. Honor only applies when a person has made a conscious decision and then goes back on it. A simple mistype, IMO, no.

I saw the listing probably minutes after the card was purchased. I don’t blame the buyer for snagging it, but I also would not hold the seller to it. BUT you better believe I would let THEM bring that up!

As far as “needing every customer”, or “the customer is always right”, I personally would not a customer who would hold me over the coals for an obvious mistake. Good riddance. My 2c
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  #6  
Old 08-04-2018, 08:34 AM
Republicaninmass Republicaninmass is offline
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20% of your clients make 80% of your problem...or something to that affect. I've had to fire clients before. I think in this case it was blatant, but as in my Dean's cards debacle, he set the price, and then when the card sold he went back and realized he made a mistake, resulting in the one and only auction I remember Dean's cards ever listing. Again there is nothing I can find holding the seller accountable. Unlike Frank Prisco, Piedmont auctions who just takes thousands of dollars and never refunds or sends the cards
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  #7  
Old 08-04-2018, 03:15 PM
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So.... did the card actually get sold for $250? Kind of doubt it.

It looks like the card is up for sale again for $1500 (same seller). I suppose that's got a 1 in front along with another $250. What happened to $1250?

Looking at other 1933 Goudey Foxx cards with a "5" grade, the final price range has been from about $550+ up to over a grand.

I guess you could look at the $250 BIN and determine it was most likely an error based on the seller and the volume of nice card listings they have.

If you were to have purchased it with the BIN price of $250, I suppose you could look at it like one heck of a bargain, but in the back of my mind I'd believe it was an error would just accept the excuse that it was listed in error.
I wouldn't like it, but I'd just accept it for what it is. I probably wouldn't neg the seller but would ask for a little latitude or $100 credit on a large purchase (lets say over $400) just to take some of the sting away. Or just be a generally good person and just say phuc-it.

Now, if they shipped the card to me and then asked for it back a week or two later, then things might be a little different.

Also, if this was a card that was not a BIN and it was listed in error and went the full distance, then I'd have to figure the price would have been much greater than the $250 starting price because there are a lot of savvy buyers out there and things like this just don't get past everyone and certainly not for a huge discount.
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  #8  
Old 08-04-2018, 04:17 PM
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I couldn't disagree more. Been in business for a long time....just like this forum. Not all members are good members. If your crap to equity ratio is upside down you will get the boot. A few members thought they were exempt. They weren't.

Quote:
Originally Posted by Rookiemonster View Post
Wrong a business needs all of its customers. If ever signal one is treated right then there should be any issues.
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  #9  
Old 08-04-2018, 06:43 PM
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Quote:
Originally Posted by Leon View Post
I couldn't disagree more. Been in business for a long time....just like this forum. Not all members are good members. If your crap to equity ratio is upside down you will get the boot. A few members thought they were exempt. They weren't.
So I’ll admit I’m wrong on this side. But not the sale being honored mistake or whatever.
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  #10  
Old 08-04-2018, 08:58 PM
steve B steve B is offline
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Massachusetts explanation of the retail pricing requirements.

http://www.mass.gov/ago/consumer-res...uirements.html

Abbreviated version, leaving out exceptions like rope and live animals etc.

The Attorney General’s Item Price Regulation, 940 C.M.R. 3.13, applies to non-grocery stores or to the non-grocery items of a mixed-product retailer. The regulation requires, among other things, that such merchants mark goods offered for sale with the selling price by either affixing a price tag or sticker on the product or its packaging, and states that it is an unfair or deceptive act or practice in violation of the Massachusetts Consumer Protection Statute, G.L. c. 93A, to fail to do so.

Sellers are obligated to sell goods at the correct price, which is the lowest of the advertised price, the posted price, the sticker price, or the checkout price, and must clearly and conspicuously disclose to a buyer the exact nature and extent of the seller’s refund, return or cancellation policy prior to completion of the purchase transaction.
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  #11  
Old 08-04-2018, 09:18 PM
Republicaninmass Republicaninmass is offline
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Heh, so also pays treble damages, wonder if this is the case with Ohio.
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  #12  
Old 08-05-2018, 12:31 AM
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I'm all for steals. If something at a show is severely underpriced and the dealer says that they are sure that's what they want to sell it for, then go for it. It's on them to be knowledgeable about their product. But that's not the case here.

Clearly a pricing mistake. Most likely the buyer recognized that it was a pricing mistake as well. I'd have to assume very few people are looking to buy a Goudey Foxx without having an idea on what the going rate is.

Would it be cool if they honored it? Sure. Do I think they're bad people if they cancel the transaction? Absolutely not. People make mistakes. It's not like it's a modern card and they're cancelling the transaction because the player has gotten hot and prices have shot through the roof after the purchase.

If some of y'all think that sellers should be so honorable and fall on the sword, then shouldn't the buyer also have to have some decency? Shouldn't he have messaged them making sure that that was what they intended to price it at?

/end rant
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  #13  
Old 08-04-2018, 04:21 PM
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Quote:
Originally Posted by Rookiemonster View Post
Wrong a business needs all of its customers. If ever signal one is treated right then there should be any issues.
This is pretty false. A business needs good customers. Tolerable customers. Not customers who think they can shit the bed and get away with it just because they're a customer.
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  #14  
Old 08-04-2018, 05:39 PM
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This is pretty false. A business needs good customers. Tolerable customers. Not customers who think they can shit the bed and get away with it just because they're a customer.
I bet you deal with a lot of both in your profession.
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