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#1
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This is exactly why I don't wait until the last minute to place bids. I had all my max bids placed days before the final call. No late nights or babysitting for me! I set my bids and forget all about the auction until the morning after.
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#2
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Quote:
I've been on the same end of this problem as Brian as an auctioneer, with a different service, and I have to tell you it's one of the worst feelings you can imagine. EVERYBODY is mad, the next day people who didn't realize there was a problem take THEIR turn getting mad. There's nothing you can do but be as fair as possible to all involved. Basically try to keep the playing field as level as you can so everyone suffers or benefits equally. I think anyone who has dealt with Brian appreciates what a positive force he is in a hobby that desperately needs more like him.
__________________
Check out https://www.thecollectorconnection.com Always looking for consignments 717.327.8915 We sell your less expensive pre-war cards individually instead of in bulk lots to make YOU the most money possible! and Facebook: https://www.facebook.com/thecollectorconnectionauctions |
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#3
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I received my winning lot today by far the fastest I’ve ever received any item in any auction. Great job by REA
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#4
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Was truly not expected for at least a week or more. First time I've ever sold an item through REA, if I ever sell again, they would be my first contact. Thanks to Brian for all he does.
__________________
Looking to assemble a complete T206 set with a stamp on the back from Howe McCormick, 500 W. Main St., Gainesville, Fla. Looking for the final 98. If you have any, please let me know. |
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#5
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Brian's post was excellent. Could be a case study on how to deal with a problem like this. Apologize and take it head on. Well done on the communication front. On the other hand, I'm a little perplexed by all the people offering congratulations and massive pats on the back. This was a huge issue going to the absolute core of their business. I'm not sure any major league kudos are in order here. Their site is not Amazon. They don't have a gazillion people logging in from around the world. The fact that their platform cratered seems to suggest to me at minimum a lack of diligence on selecting that hosting company.
Honesty is very important in this game. I get that. And their honesty counts for a ton. But it doesn't mean everything. |
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#6
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Just now, I was pulling out of my driveway to go to send off payment for REA and was met by a Fed Ex truck with my auction winnings. It's only been a day and a half since the auction ended and I haven't even paid yet! Very impressive delivery.
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#7
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Same here David - Brian and REA have handled a no-win situation as well as anyone could ask for.
__________________
Looking for: Type 1 photos of baseball HOFers N172 Old Judge Portraits Will buy or trade for the above. Check out my cards at: www.imageevent.com/crb972 |
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#8
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How are you guys getting your item(s) so fast????
I sent a email to Brian about possible Wire transfer...which I never have done. As I look more into it, I wont be able to, since you need to visit the bank it seems for me and cost 20-40 dollars---pass. So, its back to the send a check in and wait..which they can hold till its clear. Now,please answer how elese its possible for me?? Does Brian take Paypal??? Just wondering about speeding up the process.
__________________
1916-20 UNC Big Heads collection Headed to LoTG auctions this November fall auction |
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