Say what you want about PWCC.................

[vthobby]

Reference: Tony Stinsa Quote "Ok, so here's my two cents on PWCC. I think they are losing their way. I say this based on a recent transaction on a large, fairly expensive lot of 49 Bowman PSA cards that I bought.

They do get a lot of bidders and a lot of attention to their eBay auctions. Congratulations to them. I am primarily a buyer. I have bought many single cards in the past from their eBay auctions and while I don't typically get a "deal" in the sense that the price is below market."



Tony,

No offense but I also bid on that auction and they CLEARLY show EVERY card in a photo in the description?!?!?!? Did you not scroll down to see EVERY card in the lot? They also say "nearly every card is a 6" in the description. I totally agree that the word "All" should NOT have been in the total but that is the only point I agree on here. I'm thinking since you were working a set that you did see all the other grades as they were laid out easy to see.

You are blaming them for 1 word that granted they should not have used but they explained everything in their description with clear photos.

Peace, Mike

[Bram99]

Originally Posted by vtgmsc

Reference: Tony Stinsa Quote "Ok, so here's my two cents on PWCC. I think they are losing their way. I say this based on a recent transaction on a large, fairly expensive lot of 49 Bowman PSA cards that I bought.

They do get a lot of bidders and a lot of attention to their eBay auctions. Congratulations to them. I am primarily a buyer. I have bought many single cards in the past from their eBay auctions and while I don't typically get a "deal" in the sense that the price is below market."



Tony,

No offense but I also bid on that auction and they CLEARLY show EVERY card in a photo in the description?!?!?!? Did you not scroll down to see EVERY card in the lot? They also say "nearly every card is a 6" in the description. I totally agree that the word "All" should NOT have been in the total but that is the only point I agree on here. I'm thinking since you were working a set that you did see all the other grades as they were laid out easy to see.

You are blaming them for 1 word that granted they should not have used but they explained everything in their description with clear photos.

Peace, Mike

Mike, I take no offense to your email. I made an oversight as well. I actually admitted that in my note to them. I took part of the blame but they took none. I was not asking them for or expecting a $500 discount. They could have provided free shipping, offer to re-list the 20 cards...something. They didn't make a reasonable attempt to rectify it with me, a collector - the market they used to cater to.

[Aquarian Sports Cards]

Also from the description:

"This grouping comes from some of the very first PSA graded cards out there with nearly every card grading EXMT."

I'm no PWCC apologist, but the other problem is it's not their item to do with as they please, there is a consignor involved. They would either have to get the consignor's permission (which likely wouldn't happen) or issue you the partial refund and eat that amount when settling with the consignor.

A retail sale and a consignment sale are very different animals. They offered you a full refund, I don't understand how your trust was abused.

[Bram99]

Originally Posted by Aquarian Sports Cards

Also from the description:

"This grouping comes from some of the very first PSA graded cards out there with nearly every card grading EXMT."

I'm no PWCC apologist, but the other problem is it's not their item to do with as they please, there is a consignor involved. They would either have to get the consignor's permission (which likely wouldn't happen) or issue you the partial refund and eat that amount when settling with the consignor.

A retail sale and a consignment sale are very different animals. They offered you a full refund, I don't understand how your trust was abused.

Thanks - I had not considered the consignor complication. I am not going to post anymore about it. But I'm not satisfied with the way this went. When a title and description are different, that's an error. PWCC stretched the truth on what "All" and "Nearly every" actually mean. "All" means 100% or "the whole amount, quantity, or extent of ". Nearly every in my book is no 70 out of 90.

In the end, it's my error as well. Caveat emptor.

[Exhibitman]

Look, as a seller who uses big, high res scans of cards, I have no sympathy for someone who misses or doesn't look at the pictures, other than to offer a full refund. Call it a lawyer's bias: reliance has to be reasonable to rescind for fraud; you can't blame PWCC if everything is pictured. But with eBay's screw the seller bias, I would rather just refund than argue. IMO the only time a buyer has an argument for a partial refund is if the item is damaged in transit or if something not shown or not remarked on is a problem. Otherwise, no. Keep it or send it back, but don't mess with Mr. In-Between. And all you pesky kids stay off my lawn.

[Stampsfan]

Nothing to do with the original consignor for sure.

My interpretation of what you're asking for is for you to pay for the lot, then have them sell (at no fees) each card that is not a pure PSA 6.

This sounds like a good compromise to me, and PWCC keeps a customer.

[x2drich2000]

Originally Posted by Exhibitman

Look, as a seller who uses big, high res scans of cards, I have no sympathy for someone who misses or doesn't look at the pictures, other than to offer a full refund. Call it a lawyer's bias: reliance has to be reasonable to rescind for fraud; you can't blame PWCC if everything is pictured. But with eBay's screw the seller bias, I would rather just refund than argue. IMO the only time a buyer has an argument for a partial refund is if the item is damaged in transit or if something not shown or not remarked on is a problem. Otherwise, no. Keep it or send it back, but don't mess with Mr. In-Between. And all you pesky kids stay off my lawn.

+1...plus I can absolutely understand why PWCC would not give a 0% sellers fee. If they did they would still have to pay the Ebay/Paypal fees on the second sale. Each one of those cards sold is at a loss to them and actually, the greater the card sells for the bigger their economic loss.

[vthobby]

Originally Posted by Bram99

Mike, I take no offense to your email. I made an oversight as well. I actually admitted that in my note to them. I took part of the blame but they took none. I was not asking them for or expecting a $500 discount. They could have provided free shipping, offer to re-list the 20 cards...something. They didn't make a reasonable attempt to rectify it with me, a collector - the market they used to cater to.

Got it. I'd probably have felt a bit miffed also but if you needed the bulk of them I understand your dilemma. I agree that the customer service end could have been handled differently by at least throwing you something to appease you since you are a longtime buyer and there was certainly confusion caused by that one word "ALL".

Take care, Mike