Problems with SGC ?

[Cozumeleno]

Originally Posted by Peter_Spaeth

For the $10 a card SGC's 20 day (estimated) service costs, it isn't a big deal to me to wait a bit longer. Particularly where some of what I am submitting is nonsports that PSA would just kick back if not already in its database.

Yeah, I'm mostly the same way. That's part of the reason why I didn't call to bug them about it until I got to 20 days late. Part of me wasn't too concerned and the other part figured they wouldn't have anything to tell me other than, 'We're working on it.'

What I do wish they'd do is post updated turnaround times on their website just so people know what to expect. That wouldn't be too much effort. I know it's a bad look and they don't want to field questions like, 'If I'm paying for 10 days, why is it taking 30.' But I'd personally be much less annoyed if I had even a reasonable timeframe of what to expect. As I said above, I've got no idea if I'm looking at a week longer or a month. Just frustrating from that vantage point.