PSA/BGS/PWCC dispute or refund thread

[Peter_Spaeth]

According to this post on CU yesterday, PWCC blocked a guy after voiding at his request the purchase of an outed Moser card. But told him he could still consign.


https://forums.collectors.com/discus...mment_12382315

I purchased a 1953-54 Rocket Richard parkhurst card in March for $2800 that was certified high end. That card turned out to be a Moser altered card. After I discovered this was an altered card, I asked to void the transaction as I had consigned items with PWCC at the time and the card in question was still in their possession. After two weeks of deliberations from PWCC I was getting nowhere so I contacted Brent directly. They did void the transaction.

The consequence for me as a buyer in demanding the transaction of a proven altered card be voided has been that I am now blocked. Here's the text of the email...

_Hi Nathanael,

Thanks for reaching out. Yes, there was a block placed on your eBay user I.D. as a result the 1953 Parkhurst Rocket Richard. Unfortunately it is to close to that incident date to consider removing the block on your account. However, that block only has to do with your eBay account and it's ability to bid in our auctions, you are still more than welcome to consign with us, that wouldn't be a problem at all._

Just thought people should know what to expect when asserting yourselves in returning proven altered cards. The idea that I could consign but not bid seems kind of strange.

-Nathanael

[ullmandds]

Originally Posted by Peter_Spaeth

According to this post on CU yesterday, PWCC blocked a guy after voiding at his request the purchase of an outed Moser card. But told him he could still consign.


https://forums.collectors.com/discus...mment_12382315

I purchased a 1953-54 Rocket Richard parkhurst card in March for $2800 that was certified high end. That card turned out to be a Moser altered card. After I discovered this was an altered card, I asked to void the transaction as I had consigned items with PWCC at the time and the card in question was still in their possession. After two weeks of deliberations from PWCC I was getting nowhere so I contacted Brent directly. They did void the transaction.

WOW! What a POS Brent is?

The consequence for me as a buyer in demanding the transaction of a proven altered card be voided has been that I am now blocked. Here's the text of the email...

_Hi Nathanael,

Thanks for reaching out. Yes, there was a block placed on your eBay user I.D. as a result the 1953 Parkhurst Rocket Richard. Unfortunately it is to close to that incident date to consider removing the block on your account. However, that block only has to do with your eBay account and it's ability to bid in our auctions, you are still more than welcome to consign with us, that wouldn't be a problem at all._

Just thought people should know what to expect when asserting yourselves in returning proven altered cards. The idea that I could consign but not bid seems kind of strange.

-Nathanael

WOW...what a POS Brent/PWCC is!!!!

[Aquarian Sports Cards]

I'd send him a thank you note for blocking me, but that's me.

[Aquarian Sports Cards]

So I haven't seen anyone post that they got an email from PWCC (or anyone else) informing them that they purchased altered cards and to please return them for a prompt and cheerful refund.

Has ANYONE gotten an unsolicited notice of any kind about cards purchased through PWCC, or are they only oiling the squeaky wheels?

Jeff?

[steve_a]

I’ve been watching this all unfold and thought I had been unaffected. I didn’t see any of my certs. Today I received an unsolicited refund offer from PWCC for a $600 card I purchased in 2014.

Originally Posted by Aquarian Sports Cards

So I haven't seen anyone post that they got an email from PWCC (or anyone else) informing them that they purchased altered cards and to please return them for a prompt and cheerful refund.

Has ANYONE gotten an unsolicited notice of any kind about cards purchased through PWCC, or are they only oiling the squeaky wheels?

Jeff?

[swarmee]

Wow; glad to see they still have some cash in the vault to refund you.

[Flintboy]

Why is PWCC doing the refunding? The card is in a PSA holder, shouldn’t they be the ones contacting and refunding?

The authenticity and guarantee comes from PSA. Didn’t see anything on PSA website about going through PWCC. Maybe I need to read the fine print.

[Paul S]

Originally Posted by swarmee

Wow; glad to see they still have some cash in the vault to refund you.

Never too late to make amends when there's a guillotine hanging over one's head.

[japhi]

Originally Posted by steve_a

I’ve been watching this all unfold and thought I had been unaffected. I didn’t see any of my certs. Today I received an unsolicited refund offer from PWCC for a $600 card I purchased in 2014.

Which card and are you returning it?

[Flintboy]

None of this makes any sense at all.

PSA has the guarantee of an unaltered card, encapsulates said card, it then gets exposed as tainted and they say go back to where you bought it?

Why would PWCC or for that fact anyone other than PSA refund cards that were altered?

[GeoPoto]

Originally Posted by Aquarian Sports Cards

Has ANYONE gotten an unsolicited notice of any kind about cards purchased through PWCC, or are they only oiling the squeaky wheels?

Jeff?

I got one in September, returned the card as requested, got a check shortly after that. The card was post-war (1950). The check cleared.

[Johnny630]

PSA should have to buy all The Wrongfully Graded Altered Cards Back.

In my opinion they’re the root cause/major facilitator of all this.