eBay / PayPal refunds when item shows delivered?

todeen · #1 01-15-2020, 08:58 AM

I don't know about an ebay refund. If your company has a mailroom large enough to do something, I imagine you work for a decent size company. Have you filled a complaint with your HR department? I have found that HR complaints can sometimes help resolve tense situations.

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jchcollins · #2 01-15-2020, 09:18 AM

Quote:

Originally Posted by todeen

I don't know about an ebay refund. If your company has a mailroom large enough to do something, I imagine you work for a decent size company. Have you filled a complaint with your HR department? I have found that HR complaints can sometimes help resolve tense situations.

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I�m looking to get my money back, not start WWIII within my company between the mailroom and HR. That would be a headache not worth the money I�m out. It�s a mid-sized company, maybe 600 people on-site, and the mailroom is not tiny - but I trust the folks that work there and if they have suddenly switched to stealing from me and lying to me, that�s not a road I�m going down, at least right now. It�s the classic finger pointing situation where they are telling me the USPS never delivered it (believable, based on recent experience...) and of course the USPS swears it was delivered at the date and time on the scan. Meanwhile I am left holding the bag.

I am interested in opinions on PayPal or eBay, thanks.

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bnorth · #3 01-15-2020, 09:24 AM

Quote:

Originally Posted by jchcollins

I�m looking to get my money back, not start WWIII within my company between the mailroom and HR. That would be a headache not worth the money I�m out. It�s a mid-sized company, maybe 600 people on-site, and the mailroom is not tiny - but I trust the folks that work there and if they have suddenly switched to stealing from me and lying to me, that�s not a road I�m going down, at least right now. It�s the classic finger pointing situation where they are telling me the USPS never delivered it (believable, based on recent experience...) and of course the USPS swears it was delivered at the date and time on the scan. Meanwhile I am left holding the bag.

I am interested in opinions on PayPal or eBay, thanks.

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That sucks, I hope you get the cards or your cash back, I also hope the poor seller doesn't get screwed. Good luck and please update when it is resolved.

RL · #4 01-15-2020, 09:40 AM

Delivery confirmation is free, unless it was sent PWE, then no delivery confirmation is available.

When a package shows delivered, the seller is usually off the hook. Thats about the only time a seller has protection.

You can call or visit your post office that delivered the mail. Tell them you never received the item and ask where it was delivered. Some post office's have GSP built into the scanners, they can tell you where it was delivered.

You can file a lost / stolen mail complaint with the post office.

If the package never shows up, try a chargeback with your credit card company.
Since the package shows delivered, I do not know if they will help you to not.

Good luck getting your package or $$$.

moeson · #5 01-15-2020, 09:51 AM

I had the same thing happen (w/preposterous delivery confirmation much earlier than normal for my block) and Ebay gave me a one time accommodation. Try giving them a call.

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