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#1
02-05-2020, 07:41 AM
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Refund
You took a chance by selling an unopened 30 year old poster. The buyer took a chance when he purchased it.
I would refund the money, let the buyer keep the poster, (because you don't want a damaged, opened poster), and move on. You have had this poster laying around for 30 years, so you really aren't out anything except for the shipping.
__________________
Rick McQuillan T213-2 139 down 46 to go. 
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#2
02-05-2020, 08:38 AM
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well
just to note this - eBay will cover a seller in transactions where buyer has returned an item for being not as described. Believe you need to be a power seller and have offered 30+ day returns and something else that I don't remember....
I honestly think the BUYER is responsible - similar situation with cracking a slab. One has CHANGED the item that was sold..... That said - for mental health and in the spirit of doing the moral thing - I would just refund the buyer. I would NOT let them keep the item and the money.....
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#3
02-05-2020, 09:04 AM
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Quote:
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#6
02-05-2020, 09:42 AM
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thank you all for your input
I appreciate all the input and opinions. I asked this question preemptively. The buyer hasn't asked for anything yet (except for a replacement which he was willing to pay for and I do not have). He has not threatened negative feedback or opened a case.
While I couldn't have known about the condition of the poster, I feel bad that he didn't get what he thought he was getting. The poster was described as "Brand new in package" - from 1989. I can see reason in all opinions offered so far - still mulling over - more input is welcome.
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#7
02-05-2020, 11:08 AM
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I would hope a seller would always want a buyer to be happy, giving positive feedback.
The only way where the buyer wouldn't be due a refund if the item would have been listed with some kind of description of an unknown condition. Most times I would think this wouldn't be offered, such as your case.
__________________
Successful transactions with: Double-P-Enterprises, Thromdog, DavidBvintage, Desert Ice Sports, Kurtz Kardz, Cooperstown Sportscards, BBT206 and tenorvox!
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#8
02-05-2020, 11:10 AM
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I'd start by offering a partial refund and allowing the buyer to keep the poster. Otherwise full refund upon return unless you just have no interest in the poster at all
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#9
02-05-2020, 08:53 PM
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Refund
Quote:
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