Goldin Auctions Down?

Fred · #1 05-18-2020, 09:57 PM

Quote:

Originally Posted by Snapolit1

Goldin sent out an email early Friday that said please don't wait to long to bid as they system might experience slowness near 10pm? Isn't this called being on notice that there are problems coming?

I see the point here. If an email was sent indicating possible issues and not to wait to long to bid, then after the first train wreck on Saturday maybe the next notice should have been, better bid now (before the next extended bidding period on Sunday) because if the thing crashes again, we're going to just call it a day (auction over). Instead this is in limbo.

If anything comes from this, you would hope that all AHs will learn from this mess and come up with a plan B that doesn't lead to plan C. I think that's where the frustration is.

There are people that probably bid early on Sunday in anticipation of another mess occurring and now they're just going to get bumped on their high bids and push the bids towards their max ceilings.

In hind sight, it might have been better to open the Sunday bidding as normal bidding for two hours and then start the extended bidding. As far as the extended bidding is concerned - what ever happened (close clean or shut down due to server issues), happened. Finality on Sunday, period.

Bidders would have had more than enough time to put in initial bids and perhaps larger ceiling bids if they really didn't want to get shut out prior to the close of the auction.

It's easy to play armchair quarterback...

BeanTown · #2 05-19-2020, 12:23 AM

So if you are high on a lot now you say CLOSE it down, auction over. If you are under bidder and ready to snipe and wait to the end, you say follow your rules for closing procedure. Goldin should open up for one day which includes regular bidding and then extended time. This will make consignors feel good, and allow all bidders a chance. No one should lose/win because of technical issues.

When are we going to hear what the plan is? We have been in pause mode for over a day

Mark17 · #3 05-19-2020, 04:27 AM

People make plans. An auction house can't publicize a closing date, then start changing things because they aren't paying to have an adequately powered company service their auctions. There was an item I really wanted in the Heritage auction 2 weeks ago. They had lots divided into three groups, some closing Thursday, some Friday, some Saturday. My lot closed Friday and went smoothly (and I won my lot,) leaving the rest of the weekend free for other plans, which was important because I had an invitation to my buddy's fishing cabin in Wisconsin that weekend.

My point is, had the auction house delayed closing for another day, or two, it would've tied me up the entire weekend. That just isn't acceptable.

You can blame the people who run the auction software, and I get that, but bottom line, if it is YOUR business, then take the responsibility to come up with a game plan that works. Do what Heritage did, by closing lots on different days. Maybe divide it by sport (baseball one day, basketball the next, etc.) or category (cards one day, memorabilia the next.) Have smaller (but possibly more frequent) auctions. Hire a company with more robust servers.

It's happened enough times to enough different auction houses that all should be aware of the problem. In my opinion, it's the full responsibility of each auction house to be able to run and close their auctions on schedule. Otherwise it isn't fair to bidders or consignors, or their families.

nsaddict · #4 05-19-2020, 04:44 AM

And the bidder on the Trout card thought he was getting a steal at 525K (excluding bp)

Republicaninmass · #5 05-19-2020, 06:10 AM

The inconvenience of having an auction end while you have plans.. the nerve of some people!

Online auctions are great, just put in your highest bid and hope. Imagine way back when, like a whole 20 years ago when you had to go in person or use the telephone. A landline at that!

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