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#1
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Hi,
A lot of people are giving you crap about the way that you handled the situation, but 100% of the blame should go Classic Auctions. Their sloppy handling of your consignments caused the problem, and their lack of communication made the situation worse. It was up the them to contact you immediately after they discovered that they couldn't locate the COA, and it was up to them to let you know, before the first auction occurred, that one of your items was not going to be in the first auction. This problem was not caused by you, and you were extremely patient with Classic Auctions, even though they treated you like crap. I love the website, and sometimes the only way to get a problem solved is to out people on social media. Rick
__________________
Rick McQuillan T213-2 139 down 46 to go. |
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#2
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Wow!
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#3
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This is not acceptable from Classics Auction. They should have returned the Jersey immediately if they did not intend on listing the Jersey. I think they need to have the jersey authenticated and returned to you with a LOA in my opinion. Good luck. Daryl
Daryl Fraley |
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#4
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.5% OP who could have been a bit more on top of the situation earlier
99.5% Classic - Holy crap!! How could they run a business like that? Website - priceless! |
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#5
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Any other experiences with this AH from other members? Sometimes stuff happens and sometimes bad businesses somehow stay open and prosper.
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#6
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Thank you for sharing your experience. While I agree with others that you could have (should have) reached out much earlier and more often, it does not excuse the way the AH treated you and your items. I have had no personal interaction with this auction house so cannot comment beyond your post
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#7
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This is the kind of crap that happens when you get too big for your britches.
They almost have a monopoly on hockey and apparently forgot what got them there. Stuff does happen sometimes in any business and because I have not heard anything else from consigners, I will cut them a little slack. The lack of communication would really infuriate me. Absolutely no excuse for that IMHO. Last edited by yanks4; 05-24-2020 at 12:08 PM. |
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#8
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Any other experiences with this AH from other members? Sometimes stuff happens and sometimes bad businesses somehow stay open and prosper.
-------------------------------- For what it is worth.......I have consigned stuff with Classic several times over the past decade or so without issue. Marc has always been pleasant and professional in my dealings with him. |
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#9
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---the pain of frustration you endured for so long. Th AH treated you with indifference and that is not how to stand out in a crowded AH landscape. Very nice work on the website !
Sincerely, Dennis |
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