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#14
06-19-2020, 04:36 PM
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I think it is a positive step for customers
It appears CLCT treats its investment community the same way it treats its customers!! NIce that they are in a position to possibly doing something about it. I didn't see anything about raising prices. In fact I saw a couple of mentions of stepped-up customer service!
Direct quote from their letter: "Our nominees would work tirelessly with management to fix the bottlenecks in the core grading business, introduce valuable new digital services, and bring increased transparency to both investors and customers. " Wouldn't that be a breath of fresh air!! 
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