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  #1  
Old 08-19-2020, 05:13 PM
spacktrack spacktrack is offline
Brian Dwyer
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Originally Posted by warrior1978 View Post
The invoice says $290 for shipping/insurance for a framed 45" x 25" poster. They have not responded to my Monday email yet so tomorrow it is a phone call.

You're welcome to call tomorrow, but please check your email first because you received a response within one hour and fourteen minutes of your original email.

Brian
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  #2  
Old 08-19-2020, 05:25 PM
warrior1978 warrior1978 is offline
Brian
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removed

Last edited by warrior1978; 09-22-2020 at 07:24 PM.
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  #3  
Old 08-19-2020, 09:13 PM
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Rhotchkiss Rhotchkiss is offline
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Originally Posted by spacktrack View Post
You're welcome to call tomorrow, but please check your email first because you received a response within one hour and fourteen minutes of your original email.

Brian
Brian, there is no excuse for the extra 14 minutes- one hour is max for a reply the day after a massive auction ends

REA, hands down, has the best customer service in the biz, and Brian and the whole crew at REA are class acts. I am sure it will all work out. Great auction Brian.

Last edited by Rhotchkiss; 08-19-2020 at 09:48 PM.
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  #4  
Old 08-19-2020, 09:24 PM
vthobby vthobby is offline
Mike P.ap
 
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Originally Posted by Rhotchkiss View Post
Brian, there is no excuse for the extra 14 minutes- one hour is max for a reply the day after a massive auction ends

REA, hands down, has the best customer service is the biz, and Brian and the whole crew at REA are class acts. I am sure it will all work out. Great auction Brian.
Hands down......as a regular consignor and longtime buyer, I agree REA is top notch. Dean and Brian have always treated me with nothing but absolute respect and honesty.

Yes there are other good auction houses but REA is one of the BEST.

Peace, Mike
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  #5  
Old 08-20-2020, 12:32 AM
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Mark17 Mark17 is offline
M@rk S@tterstr0m
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Originally Posted by vtgmsc View Post
Hands down......as a regular consignor and longtime buyer, I agree REA is top notch. Dean and Brian have always treated me with nothing but absolute respect and honesty.

Yes there are other good auction houses but REA is one of the BEST.

Peace, Mike
+1.

Shipping and insurance on my GU jersey was just $10.00. And their customer service (and museum quality catalogs) are wonderful. Very good people to deal with.
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  #6  
Old 08-20-2020, 08:21 AM
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edhans edhans is online now
Ed Hans
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Originally Posted by Rhotchkiss View Post

REA, hands down, has the best customer service in the biz, and Brian and the whole crew at REA are class acts. I am sure it will all work out. Great auction Brian.
+1. Brian's the kind of guy you hope your daughter marries.
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  #7  
Old 08-20-2020, 10:24 AM
68Hawk 68Hawk is offline
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I can't top the Brian love posts though he's as swell a guy as you'd want to deal with in the industry, but I can refer to shipping costs on framed items.
I had to send a framed item through the mail UPS and it cost me $270 a few months back including the insurance....so your estimate was not far from the mark.
REA don't do sly, so when they tell you something about their service you can take it to the bank!
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