Wonderful USPS - drop it and RUN...

[Fred]

I received that package on Monday. On Tuesday I went to the post office to speak with a carrier supervisor to voice my concern. I learned a couple of things: (1) USPS "used to" have a check box for the carriers to indicate a package was damaged when the delivery was attempted. That option is no longer available for the carriers. (2) The carrier was under no obligation to wait for me to get a camera and take pictures or watch me open the package (I kind of figured that anyway). The supervisor did say that the carrier handled the situation poorly and would speak to the carrier about the accusatory comment about not knowing whether or not I damaged the content if I opened the package.

What would have happened if I didn't get to the carrier before they bailed? What would USPS have done if the contents were damaged and I tried to convince them that it arrived that way? I'd almost have no way to prove a case because it would have become the carriers word against mine.

I still can't believe USPS tried to sign for it, drop it and bail out as fast as they could even though there was that much obvious damage to the package.

I used to try and support USPS by keeping my bills/statements coming via the postal service. I am now moving towards paperless statements because I'm at the point where I don't TRUST them anymore.