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  #1  
Old 12-19-2020, 04:17 PM
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Baseball Rarities Baseball Rarities is offline
K3v1n Stru55
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I received this email this morning:

12/19/2020 Update SimpleAuctionSite Server Outage

Valued Simple Auction Site Customer,

I wanted to give you an update as to where we are currently. We have hired a professional team to handle this situation. The companies name is Spear Tip, and they are experts in handling these types of situations. They have made contact with the hackers, and have paid the initial ransom. We are awaiting the hackers' reply to unencrypt their servers. Once they give us the key to unencrypt the data, we will start the process which could take anywhere from a few hours to a few days.

As always, we appreciate your patience and understanding as we go through this difficult time.

Best Regards,

Bob Freedman
CEO, Simple Auction Site

Last edited by Baseball Rarities; 12-19-2020 at 04:18 PM.
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  #2  
Old 12-19-2020, 04:21 PM
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Kevin,
Did Bob mention anything about personal information being compromised?
Thank you,
Phil
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  #3  
Old 12-19-2020, 05:03 PM
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K3v1n Stru55
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Quote:
Originally Posted by Casey2296 View Post
Kevin,
Did Bob mention anything about personal information being compromised?
Thank you,
Phil
Nothing was mentioned in the email that I received.
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  #4  
Old 12-19-2020, 04:22 PM
BRoberts BRoberts is offline
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Thanks Kevin. Your post and that email pretty much addresses my concerns.
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  #5  
Old 12-19-2020, 04:31 PM
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So, a ransomware issue.
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  #6  
Old 12-19-2020, 04:48 PM
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Quote:
Originally Posted by Baseball Rarities View Post

They have made contact with the hackers, and have paid the initial ransom. We are awaiting the hackers' reply to unencrypt their servers. Once they give us the key to unencrypt the data, we will start the process which could take anywhere from a few hours to a few days.
Is this normal ? Can someone explain if this is how these situations are usually handled ?
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  #7  
Old 12-21-2020, 12:58 PM
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Quote:
Originally Posted by botport View Post
Is this normal ? Can someone explain if this is how these situations are usually handled ?
Yes, it's very normal.
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  #8  
Old 12-19-2020, 08:01 PM
Shoeless Moe Shoeless Moe is offline
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Quote:
Originally Posted by Baseball Rarities View Post
They have made contact with the hackers, and have paid the initial ransom. We are awaiting the hackers' reply to unencrypt their servers. Once they give us the key to unencrypt the data, we will start the process which could take anywhere from a few hours to a few days.

As always, we appreciate your patience and understanding as we go through this difficult time.

Best Regards,

Bob Freedman
CEO, Simple Auction Site

C'mon Bob don't pay the ransom! Go out and get Liam Neeson & Harrison Ford, they'll deal with the hackers the right way.

Last edited by Shoeless Moe; 12-19-2020 at 08:02 PM.
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  #9  
Old 12-19-2020, 08:11 PM
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Quote:
Originally Posted by Shoeless Moe View Post
C'mon Bob don't pay the ransom! Go out and get Liam Neeson & Harrison Ford, they'll deal with the hackers the right way.
One of the top posts of 2020!

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  #10  
Old 12-19-2020, 08:24 PM
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This affects a lot of AH I deal with, so I'm wondering what personal info was exposed if any, like payment method info.
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  #11  
Old 12-19-2020, 08:36 PM
Aquarian Sports Cards Aquarian Sports Cards is offline
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Since they've taken control of Simple's servers I think it would be smart to assume data has been compromised.
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  #12  
Old 12-20-2020, 06:13 AM
sb1 sb1 is offline
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There is little personal data at risk for most of AH's affected.

When you register, you provide your name, address, email and phone. No financial info or any kind(credit card or bank account info) nor SS #.

AH's taking Paypal and Credit cards might have another issue, if they have data on their server, more likely it's on the payment processors side and quite secure.

I think the jist here was to hold Simple hostage and not gain benefit from the users info, otherwise they would have stayed quiet and milked the data for a long time.
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  #13  
Old 12-20-2020, 10:34 AM
Aquarian Sports Cards Aquarian Sports Cards is offline
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I understand what you're saying Scott, my point was to err on the side of caution, not that anything definitively happened.
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  #14  
Old 12-20-2020, 11:13 AM
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I think Scott's assessment makes sense. If they were stealing personal financial information, they wouldn't say anything. They would try to be completely covert about that.


Quote:
Originally Posted by sb1 View Post
There is little personal data at risk for most of AH's affected.

When you register, you provide your name, address, email and phone. No financial info or any kind(credit card or bank account info) nor SS #.

AH's taking Paypal and Credit cards might have another issue, if they have data on their server, more likely it's on the payment processors side and quite secure.

I think the jist here was to hold Simple hostage and not gain benefit from the users info, otherwise they would have stayed quiet and milked the data for a long time.
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