Heritage shipping delays of 3 to 5 WEEKS???

[Streetsideguy]

Paid via Wire Transfer on the first day I received the invoice. Never received any email stating that they were 3-5 weeks behind on shipping. No word from them yet on shipping my items either.

[glchen]

I paid via wire transfer the day after I received my invoice from the December auction. Then I received the email that my stuff wouldn’t be shipped for weeks like Fred did. ������

[Schlesinj]

Originally Posted by Streetsideguy

Paid via Wire Transfer on the first day I received the invoice. Never received any email stating that they were 3-5 weeks behind on shipping. No word from them yet on shipping my items either.

Same here. I did speak to customer service a few days ago and they did not mention an additional delay.

[Oscar_Stanage]

I had my cards from REA in hand 72 hours after the auction ended- on Dec 6 if I recall. I think certain USPS mail hubs are much worse that others.

[Shoeless Moe]

Originally Posted by Wid_Conroy

I had my cards from REA in hand 72 hours after the auction ended- on Dec 6 if I recall. I think certain USPS mail hubs are much worse that others.

This thread isn't about the carrier, it's about the auction house. 3-5 weeks delays before Heritage ships.

Robert Edwards and Heritage both ended early December, both had 3000+ lots, REA no delays, Heritage 3-5 weeks before they even ship.

That is the problem.

And with Heritage Reps who post on this Site, very interesting how on this topic they are dead silent.

Obviously they know this to be truth, but do not explain why.

[Oscar_Stanage]

Originally Posted by Shoeless Moe

This thread isn't about the carrier, it's about the auction house. 3-5 weeks delays before Heritage ships.

Robert Edwards and Heritage both ended early December, both had 3000+ lots, REA no delays, Heritage 3-5 weeks before they even ship.

That is the problem.

And with Heritage Reps who post on this Site, very interesting how on this topic they are dead silent.

Obviously they know this to be truth, but do not explain why.

Thanks... the original post has an email from Heritage that cites one of the reasons for delayed shipping is "vendor and carrier slowdowns". I figured shipping delays was at least part of the problem, but if they actually have yet to ship that is pretty bad.

I am used to being treated like a king when spending a large amount of money. Perhaps the business end of Heritage does not understand where their bread is buttered.

[Schlesinj]

FYI, I just got notification my winnings were shipped from Dec Fall Sports auction Fed Ex.

[111gecko]

Just got mine today.

[Schlesinj]

Originally Posted by Schlesinj

FYI, I just got notification my winnings were shipped from Dec Fall Sports auction Fed Ex.

Got it today, packaged like Fort Knox and I appreciated that.

[x2drich2000]

Originally Posted by Shoeless Moe

This thread isn't about the carrier, it's about the auction house. 3-5 weeks delays before Heritage ships.

Robert Edwards and Heritage both ended early December, both had 3000+ lots, REA no delays, Heritage 3-5 weeks before they even ship.

That is the problem.

And with Heritage Reps who post on this Site, very interesting how on this topic they are dead silent.

Obviously they know this to be truth, but do not explain why.

While I get your general argument, and I'm not justifying 3-5 weeks to ship is appropriate, your comparison between REA and HA has one big flaw. The 3000 HA lots are just sports. HA sells a lot more than sports including currency, art, and comics. Arguing HA does not have the appropriate staffing to support their volume might be appropriate, but making that judgment based strictly on the size of their one sport auction compared to REA I don't think is valid.

[perezfan]

Originally Posted by Shoeless Moe

This thread isn't about the carrier, it's about the auction house. 3-5 weeks delays before Heritage ships.

Robert Edwards and Heritage both ended early December, both had 3000+ lots, REA no delays, Heritage 3-5 weeks before they even ship.

That is the problem.

And with Heritage Reps who post on this Site, very interesting how on this topic they are dead silent.

Obviously they know this to be truth, but do not explain why.

Agree, and regarding the part in bold...

It is very disappointing that the Heritage Representatives freely post here when they want to promote something or have an agenda to sell. But whenever there is a legitimate issue or concern, there is nothing but dead silence.

Not only on this particular topic, but even more so with the proven altered cards they've sold in PSA holders. Despite being notified multiple times and continuously called out, they let these auctions run their course and refuse to reply to the valid and serious concerns.

I suppose they don't realize that they would gain and build credibility here simply by being honest and present when needed most. It's amazing how so many entities in this hobby manage to thrive despite themselves.

[effe]

I paid via echeck the day my invoice was ready. I guess my paltry purchase didn't even warrant the heads up email about the shipping delay.

[whiteymet]

Originally Posted by effe

I paid via echeck the day my invoice was ready. I guess my paltry purchase didn't even warrant the heads up email about the shipping delay.

I too received my invoice on 12/14, paid via echeck on 12/14 and still NOTHING! No shipment, no email with tracking info. NOTHING.

Stymied how others get overnight Fed Ex and I get crickets.......

[Snapolit1]

It's amazing how so many entities in this hobby manage to thrive despite themselves.


It's called greed. When people are greedy enough and think they are getting the deal of a lifetime they will proceed ahead at full speed, regardless of their awareness or suspicions of wrongdoing.

Originally Posted by perezfan

Agree, and regarding the part in bold...

It is very disappointing that the Heritage Representatives freely post here when they want to promote something or have an agenda to sell. But whenever there is a legitimate issue or concern, there is nothing but dead silence.

Not only on this particular topic, but even more so with the proven altered cards they've sold in PSA holders. Despite being notified multiple times and continuously called out, they let these auctions run their course and refuse to reply to the valid and serious concerns.

I suppose they don't realize that they would gain and build credibility here simply by being honest and present when needed most. It's amazing how so many entities in this hobby manage to thrive despite themselves.