Proper action for a stolen package from a Buy/Sell/Trade transaction

facingthelake1188 · #1 01-05-2021, 09:13 AM

Update... I awoke today to great news...the package is “out for delivery”. The seller never did refund my payment. Thanks to all for your comments and input. Wishing everyone a happy and healthy New Year!

wondo · #2 01-05-2021, 09:16 AM

Patience is a virtue.

sando69 · #3 01-05-2021, 09:31 AM

yes, and so are tolerance, understanding and forgiveness.

Aquarian Sports Cards · #4 01-05-2021, 02:01 PM

Not so stolen after all...

OldOriole · #5 01-05-2021, 02:23 PM

Quote:

Originally Posted by Aquarian Sports Cards

Not so stolen after all...

Correct.

I wonder if the OP will go back to the branch manager and ask the "lovely woman" why she told him the were "clearly stolen".

Holidays + Pandemic = Have a little more patience than normal.

Snapolit1 · #6 01-05-2021, 02:34 PM

I had two panicked eBay buyers in last two weeks, both sure their cards had been stolen because tracking wasn't updated for a while and delivery was crawling. They were 100% sure of theft. I apparently was the first person to alert them to the chaos in USPS. Still they were sure it was theft. It wasn't; both showed up late. The real kicker was one of them gave me a neutral rating on eBay after I politely walked him off the ledge of his building numerous times. Even sent him newspapers articles about the troubles in PA where he lived. Comment was something "It wasn't the sellers fault but it took me 16 days to get this delivered." Whatever. Not losing sleep over the neutral but that's what we used to call in the old days "a real dick move."

bobbyw8469 · #7 01-05-2021, 02:36 PM

Quote:

Originally Posted by Snapolit1

I had two panicked eBay buyers in last two weeks, both sure their cards had been stolen because tracking wasn't updated for a while and delivery was crawling. They were 100% sure of theft. I apparently was the first person to alert them to the chaos in USPS. Still they were sure it was theft. It wasn't; both showed up late. The real kicker was one of them gave me a neutral rating on eBay after I politely walked him off the ledge of his building numerous times. Even sent him newspapers articles about the troubles in PA where he lived. Comment was something "It wasn't the sellers fault but it took me 16 days to get this delivered." Whatever. Not losing sleep over the neutral but that's what we used to call in the old days "a real dick move"

I just got a card today I bought from the Net54 BST board. It was shipped on Nov.30th. I forgot about it until it showed up. Thankfully the seller was honest and shipped it.

bigfish · #8 01-05-2021, 04:07 PM

Quote:

Originally Posted by facingthelake1188

Update... I awoke today to great news...the package is �out for delivery�. The seller never did refund my payment. Thanks to all for your comments and input. Wishing everyone a happy and healthy New Year!

When you get you�re package I expect you to not apologize to the sender for this fairly dramatic presentation.

I expect you to bash him for not responding to you fast enough or at all.... during a global pandemic with the USPS short staffed experiencing extra volume during the holidays.

Jim65 · #9 01-05-2021, 05:52 PM

Quote:

Originally Posted by bigfish

When you get you�re package I expect you to not apologize to the sender for this fairly dramatic presentation.

I expect you to bash him for not responding to you fast enough or at all.... during a global pandemic with the USPS short staffed experiencing extra volume during the holidays.

So his package was lost in the USPS system for over 30 days, he emailed the seller more than once and the seller ignored his emails and you think he doesn't have a legitimate beef?

bigfish · #10 01-05-2021, 06:06 PM

You can defend you�re friend all you want. He didn�t respond. I get it. The seller doesn�t have anymore information than the buyer. The usps portal had the info. Both parties had access to the same information. The seller doesn�t have magic bottle.

Patience was needed based upon the circumstances and any reasonable person would recognize that.

Not to pile on... the seller was recovering from
Brain surgery.

The fact that you and the buyer pile on is frankly disturbing.

Brian Van Horn · #11 01-05-2021, 06:57 PM

Proper action for an item not stolen from the US Postal Service is first for the Post Office to check its system. At 7:10 p.m. EST time tonight, Audra tried calling me from the Congra, NY post office. I did not recognize the phone number because it isn't a regular phone number that I use, i.e. 845-268-8742. At 7:11 p.m. EST, the call was received again and wondering if this was a SPAM call, I coughed into the line. Audra identified herself much to my delight given this matter and indicated that item 9500115895080326668817 was delivered at 3:30 p.m. EST today to the address. My notification from the customer? Zip.

Here's the page from the USPS:

https://tools.usps.com/go/TrackConfi...95080326668817

No theft.

facingthelake1188 · #12 01-05-2021, 08:05 PM

Check your pm Brian.

Quote:

Originally Posted by Brian Van Horn

Proper action for an item not stolen from the US Postal Service is first for the Post Office to check its system. At 7:10 p.m. EST time tonight, Audra tried calling me from the Congra, NY post office. I did not recognize the phone number because it isn't a regular phone number that I use, i.e. 845-268-8742. At 7:11 p.m. EST, the call was received again and wondering if this was a SPAM call, I coughed into the line. Audra identified herself much to my delight given this matter and indicated that item 9500115895080326668817 was delivered at 3:30 p.m. EST today to the address. My notification from the customer? Zip.

Here's the page from the USPS:

https://tools.usps.com/go/TrackConfi...95080326668817

No theft.

Brian Van Horn · #13 01-05-2021, 08:06 PM

Thank you, Larry. All good.

jayshum · #14 01-05-2021, 07:14 PM

Quote:

Originally Posted by bigfish

You can defend you�re friend all you want. He didn�t respond. I get it. The seller doesn�t have anymore information than the buyer. The usps portal had the info. Both parties had access to the same information. The seller doesn�t have magic bottle.

Patience was needed based upon the circumstances and any reasonable person would recognize that.

Not to pile on... the seller was recovering from
Brain surgery.

The fact that you and the buyer pile on is frankly disturbing.

You left out that the seller was still posting on the board while not responding to the buyer trying to contact him and that the buyer had been told by someone at the USPS (apparently incorrectly) that the package had been stolen based on what she could tell. Yes, the seller had health issues, but the buyer was not aware of that when he tried to contact him, and if the seller was able to keep posting here, a simple response to the buyer would have likely prevented this thread from ever having been started.

Jim65 · #15 01-05-2021, 08:02 PM

Quote:

Originally Posted by bigfish

You can defend you�re friend all you want. He didn�t respond. I get it. The seller doesn�t have anymore information than the buyer. The usps portal had the info. Both parties had access to the same information. The seller doesn�t have magic bottle.

Patience was needed based upon the circumstances and any reasonable person would recognize that.

Not to pile on... the seller was recovering from
Brain surgery.

The fact that you and the buyer pile on is frankly disturbing.

First off, I don't know the OP.

Second, the seller didn't tell the buyer he was ill, I guess he supposed to be a mind reader?

I'll say it again, if the seller had answered one email saying "I'm sorry its delayed, I'm ill at the moment. I'll look into it" This whole thing could've been avoided.

I'm not saying Brian is looking to scam anyone but I have been ripped off before and the first red flag is the seller ghosts you. It wasn't unreasonable that the buyer was worried.

Snapolit1 · #16 01-05-2021, 06:44 PM

I can't blame people for getting nervous. I mailed maybe $2,000 worth of cards to someone in a small priority mail box and when it fell off the radar for 2 weeks I was apoplectic. It is a bit terrifying. And for heaven's sake don't blame the seller.

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