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  #1  
Old 03-06-2021, 10:34 AM
HawkFan70 HawkFan70 is offline
Ch.ris_Hel.mers
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Join Date: Aug 2016
Location: Cedar Falls, IA
Posts: 182
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I agree on the responsiveness of SGC. I sent them a question on a card that was mislabeled and they returned my email within an hour, asked for additional information and confirmed what I needed to do all within the day.

Given everything else going on yesterday with the price changes I thought it was amazing how quickly they got back to me.

Last edited by HawkFan70; 03-06-2021 at 10:35 AM.
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  #2  
Old 03-06-2021, 04:09 PM
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kmac32 kmac32 is online now
Ken McMillan
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Join Date: May 2009
Location: Ponte Vedra, Florida
Posts: 2,619
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I would like to pull for SGC but the customer service on my last submission and the one before that were pathetic. I have some T210 cards that trying to decide where to send so may consider giving them another chance. I have always liked SGC until recently but my last submission was a disgrace compared to what I expected from them as a company. Hopefully tHey will start listening to their clients.
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Old 03-06-2021, 04:15 PM
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whitehse whitehse is offline
And.rew Whi.te
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Join Date: Apr 2009
Location: Southern Wisconsin/Northern Illinois
Posts: 1,428
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I rarely sub any cards but 2020 saw me making two subs to SGC as I like their holders and their turn around time, at least early in the year was much better than their competitor. I had a few questions about my sub and ALWAYS had a response within 24 hours if not sooner.

I gave up subbing because I did not want my cards being in limbo for a year but with this turn of events with SGC, I will probably put a submission together tonight. At this time I worry more about the post office and getting my cards to their destination and back to me safely than I am with SGC getting them back to me in a timely manner.
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