eBay change to trading card return window

[FrankWakefield]

Sometimes I am busy focusing on my work and real life; I may not retrieve mail from the post office box the day it's delivered. I may be out of time for a few days, from time to time; a delivery date might occur as I leave town and it could be a few days before I return. Delivery on a Friday before a three day weekend could be problematic.

Three calendar days is too short a time frame. And 30 days was too long, I can envision someone buying 3 of the same card, comparing cards and their relative prices, maybe have a potential sale of one of the 3 fall through, and then wanting to return 2 of them 4 weeks after receipt. So shortening to 10 days or 14 days may well have been sensible. Three days isn't enough.

[TedWill1939]

That is good news. I am lucky that as of yet have never had to deal with returns on ebay. As a hobby seller, I have always dreaded the idea of having to deal with a return a month after purchase. As was stated above, life and work come into play. A deal is a deal and time to move on after a short inspection period. Sellers shouldn't have to be home depot

[Exhibitman]

So if a seller uses eBay managed payments and the buyer pays via PP or CC, a late claim made will be denied by eBay. If the buyer makes a claim via PP or initiates a charge-back then what? Will eBay defend and indemnify or will it just take the money from the seller if the claim is lost at the PP or CC level?

[Eric72]

Originally Posted by Exhibitman

So if a seller uses eBay managed payments and the buyer pays via PP or CC, a late claim made will be denied by eBay. If the buyer makes a claim via PP or initiates a charge-back then what? Will eBay defend and indemnify or will it just take the money from the seller if the claim is lost at the PP or CC level?

Hopefully, the same thing that happens now for charge-backs related to dishonest behavior that does not involve the seller. To clarify, the "dishonest behavior" could be a porch pirate or a eBay member attempting a scam.

Either way, if a buyer initiates a charge-back with their CC company, I'm covered if tracking shows it was delivered.

[Popcorn]

not good if you have a P.O. Box. I usually check it once a week.

[Directly]

eBay message:--When you listed this item, you chose to not accept domestic returns for remorse or change of mind returns.
In this instance however, your buyer has opened the return stating that the item was not as described.

When a “Not as described” return is filed, even private sellers are obliged to accept the return under the eBay Moneyback Guarantee Program.

( FYI--It appears buyers remorse or change mind is still alive and well ?? So will a buyer be able open a case AFTER 3 days of receiving not as described. With this example it was within the 3 days.)

[Eric72]

Originally Posted by Directly

eBay message:--When you listed this item, you chose to not accept domestic returns for remorse or change of mind returns.
In this instance however, your buyer has opened the return stating that the item was not as described.

When a “Not as described” return is filed, even private sellers are obliged to accept the return under the eBay Moneyback Guarantee Program.

( FYI--It appears buyers remorse or change mind is still alive and well ?? So will a buyer be able open a case AFTER 3 days of receiving not as described. With this example it was within the 3 days.)

From eBay:

"...If the seller doesn’t offer returns, you must request a return no later than three (3) calendar days after delivery, instead of 30 days, to return an item when it doesn’t match the listing..."

[Santo10Fan]

Originally Posted by Eric72

Hopefully, the same thing that happens now for charge-backs related to dishonest behavior that does not involve the seller. To clarify, the "dishonest behavior" could be a porch pirate or a eBay member attempting a scam.

Either way, if a buyer initiates a charge-back with their CC company, I'm covered if tracking shows it was delivered.

I think this cuts to the heart of the matter. The former payment system was being abused by fraudsters. They knew ebay and Paypal would not only take their side 9 times out of 10, but would freeze funds or redden balances of sellers, effectively bullying them into refunding to be able to access Paypal again.

Now the abusers will have to initiate chargebacks, which they know have higher bars to clear and are limited by the CC companies. Ring that bell too many times and they'll just notate your account or even close it and ding you with the credit bureaus.