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PWCC Auctions - Mystery Bid Post Auction?
I know... I know... Why did I even bother?
I thought I would check out the new auction format for PWCC and ended up impulsively bidding for a card (which I didn't even need). See the post auction experience below... Email: Congratulations! You Won! Total Due: $26 Website: Congratulations! You Won! Total Due: $66 I have emailed customer support...
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Actively building a 1953 Bowman Color PSA Registry Set (Currently 150/160) and attempting a 1947 Tip Top Bread Set. |
#2
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Sorry to Hear/See that
Ok that is beyond odd. Was there really another bid? IS there some extreme fees? Have you reached out to them?
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Thanks all Jeff Kuhr https://www.flickr.com/photos/144250058@N05/ Looking for 1920 Heading Home Ruth Cards 1917-20 Felix Mendelssohn Babe Ruth 1921 Frederick Foto Ruth Joe Jackson Cards 1916 Advertising Backs 1910 Old Mills Joe Jackson 1914 Boston Garter Joe Jackson 1915 Cracker Jack Joe Jackson 1911 Pinkerton Joe Jackson Shoeless Joe Jackson Autograph |
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“Thank you sir may i have another?”
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LOL....maybe they shilled the system?
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Leon Luckey |
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With all the other auction houses I deal with, you can see bid history (but not any type of bidder identification.) With eBay, not only can you see bid history, you can also see an anonymized bidder identification and from that ID you can see that bidders history with the particular seller. It isn't complete proof, but with the history information you can start to get some notion as to whether shill bidding may be happening. The opacity of this new PWCC platform is enough to keep me away. Though, I swim in the shallow end of the hobby pool, so no great loss to them. I am sure they won't even notice. |
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Well...to be honest, the $26 seems a little on the light side. But I have sold a ton of cards on the light side recently. Maybe the $66 was their hidden reserve?
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Can you put up a link to the auction?
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Went to bed last night thinking I had won a T205 Cicotte at $105. Auction for the individual card had closed and didn't appear that any additional bids could be made.
Woke up this morning and found that somehow I had been outbid and the auction had closed at $155. |
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#10
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There is zero way to see the bid history or anything??? Someone got an email that he won at one price, then got an invoice for a HUGE markup!!! That doesn't look good.
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#11
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I have placed a bid on a card that closes on Friday. I'm 99.9% sure I won't win it, so I guess we'll see if actual bidders have access to bid history that the peanut gallery doesn't. |
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FWIW, I won two >$100 items last night (both graded Auth, so I wasn't worried about card doctoring issues). I bid as I went along, rather than place an auto bid, and the invoice listed both items for my final/winning bid price.
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#13
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I am staying on the side lines on their auctions It is a shame they do have some cards at times I would love to get. But not worth it to me
__________________
Thanks all Jeff Kuhr https://www.flickr.com/photos/144250058@N05/ Looking for 1920 Heading Home Ruth Cards 1917-20 Felix Mendelssohn Babe Ruth 1921 Frederick Foto Ruth Joe Jackson Cards 1916 Advertising Backs 1910 Old Mills Joe Jackson 1914 Boston Garter Joe Jackson 1915 Cracker Jack Joe Jackson 1911 Pinkerton Joe Jackson Shoeless Joe Jackson Autograph |
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In addition to the Cicotte that I didn't end up winning, I also bid on a cheap 1989 Topps set. Received an email last night stating I had won with a bid of $10, and similar to the example above, I received my invoice this morning and the bid total was showing as $12.
$12 just happened to be the max bid I had entered. And to answer the question about bid history, I haven't been able to find a bid history for either the auctions I lost or the auction I won. |
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I won 2 items, and received an email titled "Congratulations! You Won!".
The price in the email for the first item matched the winning bid I had seen last evening and was indeed below my max. The price in the email for the second item was less than half of the final price, as well as below the overtime price, and was equal to my max bid (actual final price was about 10% below recent sales of the same item). My guess is some glitch occurred with their system sending out these "you won" emails with incorrect prices. |
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Customer Service
I have reached out to customer service and we will see what they say...
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Actively building a 1953 Bowman Color PSA Registry Set (Currently 150/160) and attempting a 1947 Tip Top Bread Set. |
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I am the last person to defend them, but it sounds like glitches with their new system.
__________________
My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ He is available to do custom drawings in graphite, charcoal and other media. He also sells some of his works as note cards/greeting cards on Etsy under JamesSpaethArt. Last edited by Peter_Spaeth; 10-25-2021 at 11:33 AM. |
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I emailed PWCC as I had the same issue. I received an email last night that had my winning bid and an invoice that was at my max bid. Luckily the difference was only a few bucks. Their response was that the initial email was wrong and that I was invoiced for the final price (which happened to be my max bid). I think in the future I will no longer use the max bid feature if I decide to bid in their auctions again.
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#19
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Looks like.....
Quote:
__________________
I have been a Net 54 member since 2009 and have an Ebay store since 1998 https://www.ebay.com/usr/favorite_things Cards for sale: https://www.flickr.com/photos/185900663@N07/albums I am actively buying and selling vintage sports cards graded and raw. Feedback as a buyer: https://www.net54baseball.com/showthread.php?t=297262 I am accepting select private consignments of quality vintage cards (raw or graded) and collecting "want" lists for higher end ($1K+) vintage cards. |
#20
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I get that the plural of anecdote isn't data, but it certainly is one heck of a glitch that has invoiced at least two people at their maximum bid, rather than at the bid they thought was the closing price. I suppose there could be an innocent explanation, but without seeing bid history we'll just have to take their (PWCC) word for it.
Last edited by carlsonjok; 10-25-2021 at 12:20 PM. Reason: Grammar fix (a/an) |
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__________________
My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ He is available to do custom drawings in graphite, charcoal and other media. He also sells some of his works as note cards/greeting cards on Etsy under JamesSpaethArt. |
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I'm surprised you would ask that
Unless somewhere in his fine print it says "all final bids follow the silent bid system used by local fun night fundraisers. In other words no matter what the "winning bid" actually is you pay the max you wrote down" |
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It's just too blatant. I don't believe he is shilling every single auction up to the max bid (in effect).
__________________
My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ He is available to do custom drawings in graphite, charcoal and other media. He also sells some of his works as note cards/greeting cards on Etsy under JamesSpaethArt. |
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Your fault. You didn't pay fast enough. You had two minutes to drop the $26 in the mail, but you just had to finish that cup of coffee.
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#25
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I am soo glad I sat this one out, as I will in any of their future auctions. What with an undignified boot from Ebay over shill bidding, longstanding issues of knowingly auctioning off slabbed altered cards and dealing with known fraudsters, now we have the rollout of their first independent auction. Yes, there were some nice cards there, but bidders were now faced with with extended bidding and a BP on some items. Now it appears a very serious systems glitch on winners' invoices has occurred.....all on their 1st auction.
Perhaps it is just me, but I wonder if this is the beginning of the death spiral of PWCC. I don't, of course, know any of the financials, but If I were Brent, and thank God I am not, I would be working the worry beads overtime. |
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Hanlon's razor (not Ned) applies. Never attribute to malice that which is adequately explained by incompetence.
__________________
successful deals with hcv123, rholmes, robw1959, Yankees1964, theuclakid, Brian Van Horn, h2oya311, thecapeleague, Gkoz316, chesbro41, edjs, wazoo, becollie, t206kid, vintageismygame, Neal, bradmar48, iconsportscards, wrapperguy, agrebene, T3fan, T3s, ccre, Leon, wolf441, cammb, tonyo, markf31,gonzo,scmavl & others currently working on: E101 (33/50) T3 set (104/104), complete! T205 set (108/221) '33 Goudey collecting W600s, Walter Johnson Last edited by chadeast; 10-25-2021 at 02:17 PM. |
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So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.
Invoice was correct and all prices matched my bid history. That's the good news. I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box). Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think. My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy. BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before. Scott PWCC has reached out to me and helped expedite the process, please see my post below #33. Last edited by sb1; 10-25-2021 at 04:48 PM. Reason: PWCC's response |
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Very odd.....you can buy your cards and not take possession of them??? No thanks!
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#29
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You'd think they'd be eager to make you happy so your first experience on their new platform is a positive one. |
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Added in edit: One thing that really stood out to me on the new PWCC platform is that the cards are described as "assets." It says a lot about how PWCC views their business. Last edited by carlsonjok; 10-25-2021 at 03:19 PM. |
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Well they did try to be helpful and told me I "should have paid attention" when checking out....
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#32
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He adopted that term years ago pre-scandal. To his credit he anticipated a long time ago how cards would increasingly be viewed as commodities to be invested in.
__________________
My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at https://www.jamesspaethartwork.com/ He is available to do custom drawings in graphite, charcoal and other media. He also sells some of his works as note cards/greeting cards on Etsy under JamesSpaethArt. Last edited by Peter_Spaeth; 10-25-2021 at 04:06 PM. |
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Resolution
Follow up......
So I reached out to Brent via email and within the hour I was contacted by a very helpful CS rep who while unable to reverse what I had done, was able to fasttrack the cards thru curation and into the Vault upon which I can have them sent to me. The curation should be done by weeks end, so only a few days longer than it would have been, had it processed as I thought it had. The rep was most helpful and responsive. Again, if you are paying for these items online just go slow and click the right boxes.. Scott |
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"Chicago Cubs fans are 90% scar tissue". -GFW |
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Is this a brokerage firm for assets or an auction house for cards ?
LoL just teasing. |
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Scott, I noticed right away that something was amiss when they showed the invoice and it waived/ struck-though the fees for shipping and sales tax (see OP post with scan). I figured the shipping could be waived as some sort of introductory offer but not the tax and they surely wouldn't be so bold as to show it wasn't being collected. I figured it must have been a promo for the Vault and sure enough, that was the default setting.
__________________
“Hypocrisy is a tribute vice pays to virtue” - Francois de La Rochefoucauld. If we are to have another contest in the near future of our national existence, I predict that the dividing line will not be Mason and Dixon's but between patriotism and intelligence on the one side, and superstition, ambition and ignorance on the other. - Ulysses S. Grant, military commander, 18th US President. |
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I believe my shipping was originally $15 I can’t see it currently, I assume the shipping from the vault will be the same. Mine was 4 cards at a value of just under 900. I did not have an issue with that. It’s a little more than some, a little less than others, so about average I would say.
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This thread needs a devil's advocate, no?
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( h @ $ e A n + l e y |
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Snowman, where art thou?
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vault
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Rick McQuillan T213-2 139 down 46 to go. |
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PWCC has my TX resale certificate on file.....these are for resale.
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You buy from PWCC for resale??? Is that even possible?? That is like me buying from Dean's Cards for resale. Sorry, but the bone has been picked clean.
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Ryan, When I went to pay originally, the option to choose where you wanted the cards sent was presented, Vault or my address on record(Vault was the highlighted default). I of course opted to have them sent directly to me. However, the invoice had tax included, so I provided my resale cert and they promptly adjusted the invoice. When I went back to the corrected invoice and paid, the shipping option had defaulted back to the Vault and I did not catch it. Really nothing nefarious, just a business steering their customers where they prefer them to go. I SHOULD have double checked everything, I ASSUMED and we all know how that story goes. Once I contacted Brent, they promptly took care of it to the best or their ability. As of now the items already show in my Vault, not able to request them yet, but not worried as everything is working out as they said it would. I would like to point out to everyone that during this entire email/chat/posting here, that I was precise, cordial and polite, no stones were thrown and it was handled very professionally by them on their end. I think that is about all you can ask when things go a bit sideways. It's easy to start the name calling and accusations, especially on an internet forum, not so easy to undo them. Last edited by sb1; 10-25-2021 at 06:52 PM. Reason: can't type worth a damn |
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There were many good pre-war deals, just in the small amount I was tracking. I passed on a few that were just marginally good as the bidding progressed, and hung in to get the better ones.
Last edited by sb1; 10-25-2021 at 06:51 PM. |
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Is there a razor which would attribute things to a blend of malice and incompetence?
__________________
Eric Perry Currently collecting: T206 (132/524) 1956 Topps Baseball (193/342) "You can observe a lot by just watching." - Yogi Berra |
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I bid on quite a few cards in this auction. I just checked my bidding log spreadsheet and compared those prices against the ones from my invoice. I wrote down the listed hammer price at the conclusion of the auctions for every card I won. It looks like I won 32 cards. Of those 32, 26 show the same price and 6 do not. However, the prices that are listed on my invoice are all lower than the prices shown on the website at the conclusion of the auction, not higher. Based on my sample data, I believe it is also showing my max bid amount on the website as the hammer price, whereas the invoice via email has the actual winning bid amounts (which are lower). But when I click the link in the email to go to checkout, I am given the higher amounts.
I imagine this must be a glitch in their system that will get sorted out asap. I don't think they are stupid enough to have done this intentionally. I expect they'll send out emails correcting/addressing this shortly. If not, I will start shitting on them too. |
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I agree that in ALL of my interactions with PWCC they are very responsive, helpful and polite. They certainly do customer service right. That said, I just don’t like that I need to be mindful to change preferences in order to get my cards - it just feels like a trap for the unweary (and I am an unweary!). That should be changed - the default should be all cards and/or payouts are sent out unless one formally opts to have card put in vault or money kept on account |
#49
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There are always going to be people that view a vault like PWCC's or Goldin's, that were intentionally set up in states that do not have sales taxes, as a way to get around having to pay sales tax on their purchases, especially since Ebay and more and more AHs are now collecting sales taxes due to changes in the sales tax laws following a Supreme Court ruling from a few years back. PWCC and Goldin use this as a marketing technique to attract more customers, since they offer buyers a way around sales taxes. And it is also a way to assure and increase future consignments for both companies should people leaving items in their vaults subsequently decide to sell something. If a person decides to sell an item and asks PWCC or Goldin for it back to do so, or that it be sent to another AH or consignment seller to be sold on their behalf, then I believe technically they may have triggered the use tax on the original purchase of the item now being sold. If the person wishing to sell an item in a vault just consigns it back over to PWCC or Goldin, it never leaves the non-sales taxing states those two companies are operating out of, and the seller doesn't trigger use tax on the sale of the item. And the subsequent sale by PWCC or Goldin of this consigned item to a new owner affords both sellers the chance to entice/persuade/coerce the new owner to avail themselves of the respective vaults they both operate. Which in turn gives PWCC and Goldin an inside track to gain future consignments from this new seller as well, and on and on. It is a somewhat ingenious way both PWCC and Goldin can take advantage of the inherent greed in many people by having devised a way for them to get out of paying sales taxes on purchases, but also kind of locks those people in to staying only with PWCC or Goldin if they want to maintain that sales/use tax-free status going forward then. Obviously a vault isn't for everyone, especially the old guard hobby collectors and purists who want to actually be able to hold and look at their cards and collectibles in hand, not just look at scans. But with a vault, an owner doesn't have to worry about where or how to store items, probably helps for insurance and record keeping purposes also since everything will be catalogued and supposedly maintained in a safe and secure environment. And if they do want to share what they own with others, I'm assuming they either have or can get a digital record of what they do have residing in a vault. And as already noted, if an owner does decide to let something go, they can easily and simply just have it consigned to the brother/sister company of the vault that handles sales. And a vault obviously isn't needed (or wanted probably) by a dealer who already is registered as such and can supply a resale sales tax exemption certificate to whomever they are buying something from, as a vault doesn't save them any sales taxes. However, there is a potential grey area in regards to triggering use tax when it comes to taking things out of a vault and having them sent to a state that does have a sales and use tax. If you buy something, have it put into into a sales tax-free vault, and then right away take it back out of the vault and have it sent to your home, that should most definitely trigger a use tax liability if you reside in a state with a sales tax. But what if you wait 6 months before taking an item out of a vault, or a year, or 5 years? To my knowledge, individual states do not have general or specific time threshholds on how long you may have owned something like baseball cards before it is exempt from use tax when bringing it into a new state. Think of this. What if you lived in a sales tax free state your entire life, and had all your furniture, clothing, and belongings purchased in that same state, so you never paid sales tax on anything. And then you move and take all your belongings, furniture, and clothes with you to your new home, in a state that does have sales tax. Do you now have to suddenly pay use tax on everything you had acquired over your entire lifetime to the state you just moved to? Most likely not. But what about on a new living room set you purchased in your old state with no sales taxes the week before you moved to your new home state? See how complicated this can get? This is again a reason to review your own particular case with your accountant or tax professional if you are planning on removing items from a vault, and to also review the sales and use tax laws for the applicable state you're going to move those items to. What I don't know is what, if anything, PWCC and Goldin tell their vault customers in regards to sales and use tax issues, and if they even try to forewarn them of any potential sales/use tax liabilities if they remove items from a vault. Maybe some people that do use their vaults can fill us in and share what they know. I would also not be surprised if down the road, companies that set up sales tax-free vaults like this don't start to attract the attention of other states that do charge sales and use taxes, and potentially try to force the vaults to report/share information with them. Last edited by BobC; 10-26-2021 at 06:01 AM. |
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