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  #1  
Old 10-25-2021, 12:54 PM
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Peter Spaeth
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Quote:
Originally Posted by carlsonjok View Post
I get that the plural of anecdote isn't data, but it certainly is one heck of a glitch that has invoiced at least two people at their maximum bid, rather than at the bid they thought was the closing price. I suppose there could be an innocent explanation, but without seeing bid history we'll just have to take their (PWCC) word for it.
He can't be THAT stupid can he?
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  #2  
Old 10-25-2021, 01:13 PM
steve B steve B is offline
Steve Birmingham
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Quote:
Originally Posted by Peter_Spaeth View Post
He can't be THAT stupid can he?
I'm surprised you would ask that

Unless somewhere in his fine print it says "all final bids follow the silent bid system used by local fun night fundraisers. In other words no matter what the "winning bid" actually is you pay the max you wrote down"
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  #3  
Old 10-25-2021, 01:17 PM
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Peter Spaeth
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Quote:
Originally Posted by steve B View Post
I'm surprised you would ask that

Unless somewhere in his fine print it says "all final bids follow the silent bid system used by local fun night fundraisers. In other words no matter what the "winning bid" actually is you pay the max you wrote down"
It's just too blatant. I don't believe he is shilling every single auction up to the max bid (in effect).
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  #4  
Old 10-25-2021, 01:19 PM
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David Ru.dd Cycl.eback
 
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Your fault. You didn't pay fast enough. You had two minutes to drop the $26 in the mail, but you just had to finish that cup of coffee.
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  #5  
Old 10-25-2021, 01:50 PM
Yoda Yoda is offline
Joh.n Spen.cer
 
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I am soo glad I sat this one out, as I will in any of their future auctions. What with an undignified boot from Ebay over shill bidding, longstanding issues of knowingly auctioning off slabbed altered cards and dealing with known fraudsters, now we have the rollout of their first independent auction. Yes, there were some nice cards there, but bidders were now faced with with extended bidding and a BP on some items. Now it appears a very serious systems glitch on winners' invoices has occurred.....all on their 1st auction.

Perhaps it is just me, but I wonder if this is the beginning of the death spiral of PWCC. I don't, of course, know any of the financials, but If I were Brent, and thank God I am not, I would be working the worry beads overtime.
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  #6  
Old 10-25-2021, 02:08 PM
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Hanlon's razor (not Ned) applies. Never attribute to malice that which is adequately explained by incompetence.
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Last edited by chadeast; 10-25-2021 at 02:17 PM.
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  #7  
Old 10-25-2021, 03:01 PM
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So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.

Invoice was correct and all prices matched my bid history.

That's the good news.

I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box).

Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think.

My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy.

BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before.

Scott

PWCC has reached out to me and helped expedite the process, please see my post below #33.

Last edited by sb1; 10-25-2021 at 04:48 PM. Reason: PWCC's response
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  #8  
Old 10-25-2021, 03:07 PM
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Robert Williams
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Very odd.....you can buy your cards and not take possession of them??? No thanks!
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  #9  
Old 10-25-2021, 03:11 PM
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Quote:
Originally Posted by sb1 View Post
So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.

Invoice was correct and all prices matched my bid history.

That's the good news.

I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box).

Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think.

My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy.

BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before.

Scott
That...is stupid.

You'd think they'd be eager to make you happy so your first experience on their new platform is a positive one.
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  #10  
Old 10-25-2021, 05:54 PM
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Quote:
Originally Posted by sb1 View Post
So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.

Invoice was correct and all prices matched my bid history.

That's the good news.

I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box).

Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think.

My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy.

BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before.

Scott

PWCC has reached out to me and helped expedite the process, please see my post below #33.
Scott, I was bidding on one relatively high-priced card (1914 CJ Lajoie) and ultimately decided to stand down in the 4th extended bidding because I was afraid the card would go into their vault and not sent to me; and I could not figure out how to change that. I think it’s real crappy that their default is into the vault and they make it very tough to change it, if at all. I don’t want them, or Goldin or anyone else with a vault, holding my cards and I think it’s shitty that that’s the default. So, until that “glitch” gets changed, I have placed my last bid in a pwcc auction.
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  #11  
Old 10-25-2021, 06:05 PM
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Rick McQuillan
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Quote:
Originally Posted by sb1 View Post
So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.

Invoice was correct and all prices matched my bid history.

That's the good news.

I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box).

Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think.

My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy.

BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before.

Scott

PWCC has reached out to me and helped expedite the process, please see my post below #33.
I don't know about your state, but in Wisconsin, if you have your items sent to the vault and don't pay sales tax, when the cards are sent to your address in Wisconsin, they become taxable and you will have to pay use tax on the purchase.
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  #12  
Old 10-25-2021, 10:33 PM
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Eric Perry
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Quote:
Originally Posted by chadeast View Post
Hanlon's razor (not Ned) applies. Never attribute to malice that which is adequately explained by incompetence.
Is there a razor which would attribute things to a blend of malice and incompetence?
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Currently collecting:
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  #13  
Old 10-26-2021, 04:10 AM
Snowman Snowman is offline
Travis
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I bid on quite a few cards in this auction. I just checked my bidding log spreadsheet and compared those prices against the ones from my invoice. I wrote down the listed hammer price at the conclusion of the auctions for every card I won. It looks like I won 32 cards. Of those 32, 26 show the same price and 6 do not. However, the prices that are listed on my invoice are all lower than the prices shown on the website at the conclusion of the auction, not higher. Based on my sample data, I believe it is also showing my max bid amount on the website as the hammer price, whereas the invoice via email has the actual winning bid amounts (which are lower). But when I click the link in the email to go to checkout, I am given the higher amounts.

I imagine this must be a glitch in their system that will get sorted out asap. I don't think they are stupid enough to have done this intentionally. I expect they'll send out emails correcting/addressing this shortly. If not, I will start shitting on them too.
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