Sirius sports cards

cgjackson222 · #1 12-28-2021, 06:48 PM

I agree with Peter. The chance of them responding is higher if you raise the urgency above wanting to see the back a card.

They have responded to me in the past via their sirius@smart.net email, but it wasn't until I started to get a little aggressive in my tone.

jayshum · #2 12-28-2021, 07:13 PM

Quote:

Originally Posted by cgjackson222

I agree with Peter. The chance of them responding is higher if you raise the urgency above wanting to see the back a card.

They have responded to me in the past via their sirius@smart.net email, but it wasn't until I started to get a little aggressive in my tone.

I'm not sure what you mean by "get a little aggressive in my tone." The card I was trying to get a back scan of was graded PSA 3 MC, but the front looked fine so I wanted to see the back. It was a Leaf Newhouser which sold for under $2K. I didn't want to bid that high without seeing the back. If they aren't willing to respond to emails asking about a higher priced card, I'm not interested in bidding with them again, and I certainly wouldn't consign anything with them since there are many other AHs that I know offer superior customer service instead of potentially costing consigners money by not providing information about cards they have in an auction.

cgjackson222 · #3 12-28-2021, 07:21 PM

Quote:

Originally Posted by jayshum

I'm not sure what you mean by "get a little aggressive in my tone." The card I was trying to get a back scan of was graded PSA 3 MC, but the front looked fine so I wanted to see the back. It was a Leaf Newhouser which sold for under $2K. I didn't want to bid that high without seeing the back. If they aren't willing to respond to emails asking about a higher priced card, I'm not interested in bidding with them again, and I certainly wouldn't consign anything with them since there are many other AHs that I know offer superior customer service instead of potentially costing consigners money by not providing information about cards they have in an auction.

I agree that they should post a picture of the back of the card, and it is definitely one of my pet peeves when backs aren't shown. And you shouldn't have to repeatedly email them for a response. When I say I got a little aggressive in my language, I mean that I was openly calling them out for being unrespodive in their communications. It wasn't until I vented my frustrations with them over email that they responded. Could have just been a coincidence. I suppose if more people took a stand against purchasing through them because they don't list the backs of the cards (even after requests), they would be forced to do so.

jayshum · #4 12-28-2021, 07:31 PM

It looks like most (if not all) of the cards they have in their auctions are graded so I guess that's why they don't routinely post the back of the card. Unless the card is lower grade or has a qualifier, you can usually figure that the back is clean so I'm sure it saves a lot of time to only post the front.

Hunt Auctions only posts the front of cards routinely, but I have contacted them multiple times asking for pictures of card backs, and they have always responded and sent them to me. That is the level of customer service I would expect from any AH.

Aquarian Sports Cards · #5 12-28-2021, 10:15 PM

Quote:

Originally Posted by jayshum

I'm not sure what you mean by "get a little aggressive in my tone." The card I was trying to get a back scan of was graded PSA 3 MC, but the front looked fine so I wanted to see the back. It was a Leaf Newhouser which sold for under $2K.

We have one coming up soon. You won't even have to ask for a back picture

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