Tips for a new seller to reduce risk of disputes with buyers?

LincolnVT · #1 03-19-2022, 10:22 AM

I typically have a phone conversation with a seller before buying�get a feel for the person and decide terms over the phone and in writing. See if you have mutual friends / hobby contacts that can be used as a reference. Buyer sends money / check that clears before seller ships the cards (their choice how as long as they arrive in shown condition) and provides a tracking number.

tiger8mush · #2 03-19-2022, 10:36 AM

When selling on the b/s/t, post good scans (not blurry pics, or even worse no pics), and point out flaws that could be overlooked or don't appear in the scans.

Start with low dollar sales so the community starts to feel comfortable with you and builds trust.

Good luck!

Snapolit1 · #3 03-19-2022, 10:46 AM

For BST, learn how to post a scan. It's not that hard. And state a price, not some speech about how you might be willing to sell if someone made the right offer.

Some people post no price and no picture. And, remarkably, their stuff never sells.

If you say OBO here on eBay, be honestly open to a negotiation. Don't list something for $800 obo and then when someone offers $775 flat out reject it. If you want $800 just ask for it. OBO means I am open to moving off my asking price to some meaningful degree.

Don't mess with your scans. There are big sellers on ebay whose scans are clearly monkeyed with. Very obvious.

Avoid a lot of "appears undergraded" kind of stuff. Right now who the hell knows what undergraded.

If there is a delay in paying or shipping just reach out and letter the other side know. All anyone needs. "My wife just had an emergency surgery . . . hoping to get back to shipping next week." Done. If I go away for the weekend often time I will sell buyers it will be posted Monday.

I could go on and on. Sure we all can.

fusorcruiser · #4 03-21-2022, 09:02 AM

Quote:

Originally Posted by tiger8mush

When selling on the b/s/t, post good scans (not blurry pics, or even worse no pics), and point out flaws that could be overlooked or don't appear in the scans.

Start with low dollar sales so the community starts to feel comfortable with you and builds trust.

Good luck!

All very good points! Also, many other great suggestions within this thread.
My pet peeve, when buying on any platform, is when the seller only provides pics that are taken while their cards are in penny sleeves, binder pages, card savers or top loaders. I'm not too fussy and I do like mid grade to low grade cards but do prefer to see what I'm buying ahead of time and not be surprised when the mail comes later. Maybe it is just me but I like to see good pics showing the card's surface, edges, corners and and all of its flaws and not a shiny imperfection hiding reflection from a top loader.

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