Ebay guarantee authenticity program

BobC · #1 06-04-2022, 07:55 AM

Maybe an odd question regarding this authentication process and looking at in in another perspective. We've all seen how over the years Ebay has cracked down on buyers and sellers being able to share personal contact info, as a way to possibly get around and work deals off Ebay. Of course, when a seller sends a buyer their item, some sellers include their business cards, direct contact info and such. Has anyone involved on either side of one of these Ebay sales that went through authentication received or sent any such contact info along with a card, and did the authenticators include that info when forwarding the card on to the buyer? Curious if Ebay may have instructed the authenticating company CSG or PSA to pull and discard any such contact info, kind of like how they disallow people including contact info when messaging through Ebay.

Exhibitman · #2 06-05-2022, 12:06 AM

I tried the QR code on my card today. Pretty neat. It links to an image of the eBay listed item that you can download or share, and has a click-through that takes you to a page with information about the card.

BTW, if anyone gets these and doesn't want the folders I'll take them. I could use them for display easels.

jefferyepayne · #3 06-05-2022, 06:26 AM

I bought some oddball cards in a lot and was notified that they were being sent to PSA for authentication as part of this program. Once the cards arrived at PSA, I was notified that they would not be authenticated as they were "listed in the wrong category". A few days later they showed up via FedEx.

I've looked at the category they were listed in and don't see any reason why they don't fit the category. If the authentication was important to me I would contact PSA and find out what they didn't like about this listing but don't care enough to do so. I know the set and can tell they are authentic. I did notify the seller so perhaps he will call them and find out for future reference.

jeff

CardPadre · #4 06-05-2022, 02:27 PM

Quote:

Originally Posted by jefferyepayne

I bought some oddball cards in a lot and was notified that they were being sent to PSA for authentication as part of this program. Once the cards arrived at PSA, I was notified that they would not be authenticated as they were "listed in the wrong category". A few days later they showed up via FedEx.

I've looked at the category they were listed in and don't see any reason why they don't fit the category. If the authentication was important to me I would contact PSA and find out what they didn't like about this listing but don't care enough to do so. I know the set and can tell they are authentic. I did notify the seller so perhaps he will call them and find out for future reference.

jeff

I don't think they authenticate lots so maybe this had "trading card single" as its official category even though the title and description said "lot"?

jefferyepayne · #5 06-05-2022, 03:40 PM

Quote:

Originally Posted by CardPadre

I don't think they authenticate lots so maybe this had "trading card single" as its official category even though the title and description said "lot"?

That is probably it. Good call.

jeff

prestigecollectibles · #6 06-05-2022, 04:17 PM

Since this card has the word "signed" in the title it will not go to CSG for authentication. Too bad the "provenance" is unknown.
https://www.ebay.com/itm/394100749181

butchie_t · #7 06-06-2022, 12:01 PM

My Al Kaline 73 Band-aid head got to the authenticator last Friday, it has been authenticated and shipped today.

I like the turn around time.

B. T.

TMKenKen · #8 06-10-2022, 12:51 PM

Quote:

Originally Posted by BobC

Maybe an odd question regarding this authentication process and looking at in in another perspective. We've all seen how over the years Ebay has cracked down on buyers and sellers being able to share personal contact info, as a way to possibly get around and work deals off Ebay. Of course, when a seller sends a buyer their item, some sellers include their business cards, direct contact info and such. Has anyone involved on either side of one of these Ebay sales that went through authentication received or sent any such contact info along with a card, and did the authenticators include that info when forwarding the card on to the buyer? Curious if Ebay may have instructed the authenticating company CSG or PSA to pull and discard any such contact info, kind of like how they disallow people including contact info when messaging through Ebay.

I have had 3 cards go through this process as the Buyer, other than small delays in delivery it has worked out fine. However in response to Bob's question quoted here, in 2 of the 3 instances, I received contact and other information of the Seller, one of which included the Seller's store catalog. I left feedback, with a nuanced comment that I found his "reading material informative and interesting". He responded with a blatant our prices are lower than on Ebay and oh, by the way, no sales tax unless you are from our state. So there you have it -- and I will be buying from him.

Exhibitman · #9 06-10-2022, 01:30 PM

The King:

I am just pleased as can be with this one. Uncreased and well centered for the issue (not normal for R315s). It will stay in the sealed holder only as long as it takes to get into a slab.

BobC · #10 06-10-2022, 10:37 PM

Quote:

Originally Posted by TMKenKen

I have had 3 cards go through this process as the Buyer, other than small delays in delivery it has worked out fine. However in response to Bob's question quoted here, in 2 of the 3 instances, I received contact and other information of the Seller, one of which included the Seller's store catalog. I left feedback, with a nuanced comment that I found his "reading material informative and interesting". He responded with a blatant our prices are lower than on Ebay and oh, by the way, no sales tax unless you are from our state. So there you have it -- and I will be buying from him.

Thanks for the info, was curious about that issue. Figured they wouldn't really care since there are so many card sales that don't go through the authentication, but you never know with Ebay, right? Thanks.

JimC · #11 06-11-2022, 09:00 AM

I'm not up on all the rules of the new process, but I can make a couple observations about my recent transaction.

1. The communication concerning where the card is in the process was rudimentary. Very few details provided.

2. I purchased a PSA graded card on May 24 and still don't have it, though they are estimating I will have it Tuesday. Three weeks is a pretty long time to wait for a card that's already been graded.

I guess I see what eBay is trying to do here but I have little confidence this new process will add any value for graded cards, and I don't love the idea that my cards are going to be shipped and handled more than necessary. Then again, I didn't like it when the ACC basketball tournament started including Brooklyn among their host sites but they still did it.

I'm curious about what will happen if the eBay authenticator determines a card is inauthentic (or trimmed if they are looking for that) but the seller and buyer agree that the eBay determination is wrong.

BillyCoxDodgers3B · #12 06-11-2022, 06:58 PM

This is a terrible idea, and sellers have no choice in the matter. Oh, wait, they do: I switched all my listings over the $250 threshold to other categories. Anything under $250 will still be listed in the Trading Card Singles category, so I'm sure traffic will still be directed to the $250+ material one way or another. I'm guessing many other sellers already have or will soon follow suit. I'm not playing this game.

An earlier poster mentioned that CSG wouldn't be authenticating anything that was signed, or at least had that word in the title of the listing. All I sell are autographed items, to include cards. They are included as part of this mandatory program. I just had my first experience with it. I printed the shipping label, all set to send to CSG, and really thought long and hard before dropping it off at UPS. Thankfully, I thought better of it and contacted the buyer, who was also previously unaware of this new program. He too wanted nothing to do with it, so we agreed to cancel/refund the sales and I simply relisted in an other category. He paid, and we're back to where we should have been in the first place.

A company that has been in business for a split second gets to handle every $250-750 card, and anything slabbed/$750+ goes to PSA? Not something that sits well with me. I'd love to know how gargantuan the staff of the newer company has to be. I'm thinking not as big as is required. Every single card sold over $250 has to go through this process, and combined shipping of multi-item orders is not allowed. All have to be sent as single items even if part of the same order! Whoever came up with this hairbrained scheme needs to be canned.

How many cards meeting these parameters sell each day on eBay? Each week, month, year? This idea will obviously be put out to pasture once the powers that be realize the silliness of their thinking. Collectible sneakers, these are not.

Flintboy · #13 06-11-2022, 08:38 PM

From my understanding, all you have to do is put �set break� in the title and it will not have to go through the process.

I do know that when I talked to an eBay customer service representative, if the card is going to a PO Box, the authenticity guarantee is disregarded.

BillyCoxDodgers3B · #14 06-11-2022, 08:46 PM

Quote:

Originally Posted by Flintboy

From my understanding, all you have to do is put �set break� in the title and it will not have to go through the process.

I do know that when I talked to an eBay customer service representative, if the card is going to a PO Box, the authenticity guarantee is disregarded.

Brian,

Yes, thank you for pointing that out. I learned that after writing my last post.

If they decide to continue with this debacle, I'm sure eBay will catch on to these types of circumventions. Let's hope that this whole thing will cease to a reasonable level and that we're given plenty of time before the censor bots start constantly breathing down our necks.

Leon · #15 06-13-2022, 09:49 PM

Quote:

Originally Posted by BillyCox3

This is a terrible idea, and sellers have no choice in the matter. Oh, wait, they do: I switched all my listings over the $250 threshold to other categories. Anything under $250 will still be listed in the Trading Card Singles category, so I'm sure traffic will still be directed to the $250+ material one way or another. I'm guessing many other sellers already have or will soon follow suit. I'm not playing this game.

An earlier poster mentioned that CSG wouldn't be authenticating anything that was signed, or at least had that word in the title of the listing. All I sell are autographed items, to include cards. They are included as part of this mandatory program. I just had my first experience with it. I printed the shipping label, all set to send to CSG, and really thought long and hard before dropping it off at UPS. Thankfully, I thought better of it and contacted the buyer, who was also previously unaware of this new program. He too wanted nothing to do with it, so we agreed to cancel/refund the sales and I simply relisted in an other category. He paid, and we're back to where we should have been in the first place.

A company that has been in business for a split second gets to handle every $250-750 card, and anything slabbed/$750+ goes to PSA? Not something that sits well with me. I'd love to know how gargantuan the staff of the newer company has to be. I'm thinking not as big as is required. Every single card sold over $250 has to go through this process, and combined shipping of multi-item orders is not allowed. All have to be sent as single items even if part of the same order! Whoever came up with this hairbrained scheme needs to be canned.

How many cards meeting these parameters sell each day on eBay? Each week, month, year? This idea will obviously be put out to pasture once the powers that be realize the silliness of their thinking. Collectible sneakers, these are not.

This program will be a money making scheme in the end.
.

BillyCoxDodgers3B · #16 06-14-2022, 06:55 AM

Quote:

Originally Posted by Leon

This program will be a money making scheme in the end.
.

By all means, that was the reason for its construction. Why else would eBay truly care about this unless there was something in it for them?

I think the real question is in how viable/practical it will be for them to continue doing this. There's just no way there are enough people at the two authentication companies to handle this, and you can't simply hire anybody off the street to do the work. While what little these companies are doing in this process seems very basic to many of us, there is still a fair amount of knowledge required to do it. I predict they will be biting off far more than they can chew. It's going to backfire splendidly for them. They will of course ultimately keep some scaled-down version of this program, but it will be optional as opposed to mandatory.

I would love to know the inner workings of why eBay would choose a company that's so fresh to do this "authentication" work, other than they obviously have far more free time on their hands than PSA. I would have to assume that one, if not two of the other major players were approached and would be very interested to know why one of them isn't handling the $250-750 material. This would have been much more sensible to me. Maybe they saw the impracticalities of the program or wanted too much to do it. The new guys would naturally be chomping at the bit to have their brand sent out all over the country. Logic would dictate that they couldn't afford to be undersold. Additionally, there truly aren't many alternatives for eBay to choose from.

As noted earlier, I'm an autograph guy, not a card guy (at least the unsigned versions), so have not been paying much attention to this company. I do gather that they've already managed to assemble camps of devotees and detractors in their brief period of existence. It's also been extremely rare for me to spend a dime on authentication of any sort. You can still get by without it as both a collector and a dealer, regardless of what others will have you believe.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
ebay authenticity guarantee limits now 250/750	Peter_Spaeth	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	120	05-28-2022 01:05 AM
Ebay's New Authenticity Program	insidethewrapper	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	7	04-10-2022 01:47 PM
eBay offering Authenticity Guarantee for $80 plus tax�	Eric72	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	14	03-31-2022 08:59 PM
Ebay's "Money Back Guarantee" vs "Purchase Protection Program"	cardsagain74	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	0	08-13-2021 09:11 PM
Lifetime Authenticity Guarantee	Klrdds	Autograph Forum- Primarily Sports	11	12-16-2015 08:04 PM