new low for the ebay authenticity thing

Peter_Spaeth · #1 07-13-2022, 08:27 PM

In 24 years of heavy buying on ebay, there was a total of ONE occasion on which someone sent me something other than what I bought. It was not an item the guarantee would apply to, and in any event I got my money back within one day. I have to believe my experience is typical of buyers in the card space. Are they REALLY saving us from anything nontrivial? Sure, you can posit the box of rocks hypothetical, but how often does that really happen? I don't think a program this disruptive can be justified by a once in a blue moon type of fraud.

tschock · #2 07-14-2022, 06:59 AM

Quote:

Originally Posted by Peter_Spaeth

In 24 years of heavy buying on ebay, there was a total of ONE occasion on which someone sent me something other than what I bought. It was not an item the guarantee would apply to, and in any event I got my money back within one day. I have to believe my experience is typical of buyers in the card space. Are they REALLY saving us from anything nontrivial? Sure, you can posit the box of rocks hypothetical, but how often does that really happen? I don't think a program this disruptive can be justified by a once in a blue moon type of fraud.

Bad news sells. There are thousands of transactions that are problematic. We hear about them and repeat them. At the same time we ignore the millions of transactions that occur without a hitch. You can apply that to any 'issue' that might arise in any part of life.

But if it can save only one child...

Snapolit1 · #3 07-14-2022, 07:13 AM

Completely missed in all of this is how the eBay program protects sellers against specious claims. In the past few years I've had a half dozen of so sellers come back to me (usually modern cards) and ask for some bullshit partial refund for a scratch on a case that supposedly wasn't apparent or some other nonsense. The level of stupidity is off the chart. How about "card doesn't seem as sharp as it did in the picture. How about a $50 refund." And if you don't give in to them they slam you with lousy feedback and you are off to the races with eBay dealing with that. I haven't read all the fine print, but would hope some of this nonsense could be eliminated with the new eBay system.

Peter_Spaeth · #4 07-14-2022, 10:12 AM

Quote:

Originally Posted by Snapolit1

Completely missed in all of this is how the eBay program protects sellers against specious claims. In the past few years I've had a half dozen of so sellers come back to me (usually modern cards) and ask for some bullshit partial refund for a scratch on a case that supposedly wasn't apparent or some other nonsense. The level of stupidity is off the chart. How about "card doesn't seem as sharp as it did in the picture. How about a $50 refund." And if you don't give in to them they slam you with lousy feedback and you are off to the races with eBay dealing with that. I haven't read all the fine print, but would hope some of this nonsense could be eliminated with the new eBay system.

I would be surprised if it would foreclose the not as described type of claims, other than a claim by the buyer he received a completely different item.

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