Mhcc brian drent rude condescending irresponsible and just unkind human being

Yankees1964 · #1 12-23-2022, 02:02 PM

Quote:

Originally Posted by Rascal1010

I agree after hearing this, Mile High is one to stay away from. People can defend him all they want, but bottom line is this. He has chosen to run an auction business, and guess what it is like any other retail business, if you have crappy service you're going to have less customers. If you're running an auction business and have been for quite some time, the 2 mistakes listed above are mistakes that should have been eliminated by having a good process in place after the auction. Sounds to me like they have a fly by the seat of their pants process in place. The sealer for me though was it doesn't matter who you are, when you flat out lie about never getting emails or lie about anything else, I'm done doing business with you. You are only as good as your word in business and in life.

This sums it up. No excuse today to be ignorant cor condescending (which Andy's post clearly shows). There are plenty of auction houses that know how to treat customers right. This is not the first issue I've seen with Mile High. I'm sure some have had decent experiences but for my money, I'll spend it elsewhere.

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swarmee · #2 12-23-2022, 04:44 PM

How was his record on removing trimmed and altered cards from his auctions?

Peter_Spaeth · #3 12-23-2022, 04:51 PM

Quote:

Originally Posted by swarmee

How was his record on removing trimmed and altered cards from his auctions?

It doesn't really speak to the overall question who he takes consignments from, but when I pointed out an obviously altered Tiger Woods RC he did take it down.

rman444 · #4 12-23-2022, 05:25 PM

Andy - sorry to hear about your experience with Brian. I had a similar experience with him and Mile High earlier this year. Seems like a reoccurring theme.

AndyG · #5 12-24-2022, 02:16 PM

Funny you should ask. I did once buy a 1971 topps rack pack that he apparently was already told was not real. When I got it I emailed Steve at BBCE and he told me it was fake. MHCC offered for me to send it in to get authenticated. I told him I already spoke to Steve and was alerted it was fake. He did take it back.

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