Ebay authentication X2

[x2drich2000]

How about this one. Just had a customer dispute the charge with the credit card provider because "buyer did not recognize the transaction". Ebay wanted me to send proof that the authenticator received the card after they had already sent it along to the buyer.

[swarmee]

Originally Posted by NATCARD

I recently sold a card (61F Oscar Robertson Action) and the card was paid for and shipped to the customer through the authenticity program. Card passed authenitcity and was delivered to the customer. Customer decided to return the item as they "Already had the card and bought by mistake." What a joke on Ebay's part. Card was then sent back to me, again through the authenticity program and was just verified again is being returned to me.

So you're complaining that they're protecting you from the buyer swapping out the card with a counterfeit or empty box? Sounds like a positive to me. They shouldn't have frozen all your funds, but you actually benefited from the thing you're complaining about, IMO.

Originally Posted by LACardsGuy

this also happened to me.

BE SURE TO INSURE ANYTHING THAT GOES TO AUTHENTICATORS!! I had a 1750 dollar Dr. J rookie stolen at the sorting center by a post office employee and was told that thieves are targeting that address!!!

Another fun thing that happened is that I bought a big lot of ebay cards, including two higher dollar modern PSA graded cards. Both checked out fine scanning barcode when I got them. Sold a few months later and BOTH were rejected by the authenticators. Neither said they were counterfeit, just that the serial numbers had been removed from the database.

Yes, you should always insure things that are expensive in the mail, either through USPS or a collectibles insurance policy. The PSA thing has nothing to do with eBay authentication, but does show how targeted by crooks and scammers PSA is. That's something you're buying into by purchasing their slabs now. And PSA should not have had to regrade your cards; previous times they just got mailed them and verified that the card was real. That cost should have been on them, since they're the ones that decertified the number.

Originally Posted by x2drich2000

How about this one. Just had a customer dispute the charge with the credit card provider because "buyer did not recognize the transaction". Ebay wanted me to send proof that the authenticator received the card after they had already sent it along to the buyer.

That is a common result when a person's credit has been stolen, and the card company disputes every charge in a timeframe. May or may not have been done by the eBay buyer themselves, but on accident when they reported their CC stolen. Tossing the baby out with the bath water. Could have been fraud by the buyer as well, but that phrase I normally see based on CC fraud reports.

[NATCARD]

ebay held thousands of dollars of my funds and allowed a customer to return a card they already authenticated. Of course I want it to go back through the authenticity program. Not my complaint. Holding funds and allowing return is the COMPLAINT! Jeff W

[steve B]

Originally Posted by x2drich2000

How about this one. Just had a customer dispute the charge with the credit card provider because "buyer did not recognize the transaction". Ebay wanted me to send proof that the authenticator received the card after they had already sent it along to the buyer.

It can be worse.

A friend of mine was into old phonographs, and bought a box of something like 5000 needles for them. Too cheap to pass up.
So he started selling them on Ebay. Long ago, back just before the whole anthrax thing was going on. Once it was, he was still selling.

One day he gets a phone call at work, from postal inspectors. He's busy, so he figures he'll return it the next day when he isn't busy.
Gets home, home phone has calls from postal inspectors, state police in another state, local police in another state.... what the heck! Last call is the FBI..... "You must call us immediately!"
He tries calling back, gets a bored sounding agent.
Oh yeah, we figured it out.
Guy got his pack of phonograph needles, which he totally forgot he ordered.
And - Genius brings the "suspicious package" to the postoffice.
LE gets involved, tries to find out what's in the package.
Apparently with the entire show, bomb squad, dogs, robots x ray machines.
Just short of blowing it up because an envelope full of half inch long needles does look a bit iffy, they show the guy the screen and he finally remembers ordering a pack of phonograph needles.

The Officers/agents were NOT happy...

Fortunately they were in the mostly amused/wtf stage when he called back.